Collaboration has always been at the heart of a successful team.
However, in the digital landscape, the way that we connect with our colleagues is changing. Phone calls and face-to-face conversations are quickly being supplemented by video, instant chat, and file sharing. In this environment, the collaboration tool is king.
As the demand for collaboration services soars, businesses of all sizes are working hard to deliver the right systems to their employees. Fortunately, there are plenty of offerings to choose from, including dozens by leading brands like Slack, and Zoom.
Zoom is currently one of the best-known providers of video technology for the communication marketplace. With Zoom, you can launch a video collaboration session in an instant and connect with people outside or inside of your team.
Slack, on the other hand, is the tool that introduced many of us to collaboration in the digital era for the first time. Slack offers convenient instant messaging, quick file sharing, and integrations with dozens of leading services.
So, which should you use?
Slack Features
Slack is at the heart of the collaboration landscape.
Offering a quick and helpful way for businesses to connect with their internal and external community, Slack offers access to instant chat, video, audio, and file sharing. What’s more, this service is incredibly easy to access, with both free and premium versions to choose from.
Slack is one of the most flexible collaboration tools on the market today. You can use it on any device and integrate Slack functionality with hundreds of other tools.
Some of the leading features of Slack include:
- One-to-one and group conversations
- Searchable message history
- File and screen sharing
- Audio and video conferencing
- Guest access
- Countless integrations with leading tools
- Desktop notifications
- Smartphone applications
- API access
- Secure encryption
One of the most exciting things about Slack is how easy it is to get started with the technology. Developers can add the Slack API to their existing landscape or combine Slack with a variety of other tools using integrations.
Zoom Features
Zoom is probably the best-known video collaboration service on the market today. Providing easy access to all the benefits of video for quick and convenient interactions, Zoom makes staying in touch with your internal and external team easy.
Although video is at the heart of the Zoom strategy, the company has added other methods of communication and collaboration into its portfolio over the years. For instance, Zoom Phone is now available for business VoIP, while Zoom Chat offers instant messaging access. Like Slack, Zoom also has its own free tier for easy access.
Some of the main features of Zoom include:
- Zoom Phone VoIP
- Web-based conferencing without downloads
- Instant one-click conference e rooms
- Dedicated Zoom Rooms hardware options
- Instant messaging through Zoom Chat
- Search functionality
- Various integration options
- Support for 10,000 attendees and 1,000 participants
- Webinars for learning opportunities
Zoom is an excellent solution for business leaders who want to introduce their teams to the power of video for intimate face-to-face conversations. With Zoom, anyone can start a high-quality video meeting with a single click.
Slack vs. Zoom: Experience
Both Slack and Zoom are committed to simplifying the digital collaboration environment today. Each tool makes it easier for companies of all sizes to unlock new conversational environments with support from things like one-click video calls and free tiers for small businesses.
Zoom is best-known in the collaboration landscape for its ability to deliver HD video to the world. This sensational service can offer video technology to businesses of any size, without requiring them to invest in any training or complicated deployments. You can unlock Bring Your Own Carrier capabilities, and one-touch meetings for an immediate conferencing space that suits your needs.
Zoom also offers the opportunity for business leaders to design the perfect huddle and conference room spaces with access to dedicated hardware.
Slack, on the other hand, is probably the easiest entry point tool for collaboration that there is. One of the first services on the market to show us the value of instant messaging and file sharing for collaboration, Slack makes digital teamwork feel completely natural. What’s more, because you can use Slack with a host of other leading tools and services, there’s very little barrier to entry.
Slack vs. Zoom: Integrations & Security
Both Slack and Zoom are heavily focused on delivering exceptional experiences to their users without compromising on security, privacy or flexibility. Slack offers encryption and high-level security standards to defend their business users who need to collaborate in a private environment. Zoom also works to deliver high-level encryption and security. However, both companies have had lapses in security and reliability in the past.
One area where Zoom and Slack both excel, is at giving their business users the power to expand their collaboration tools however and whenever they choose. Slack has hundreds of integrations to choose from in their app marketplace. What’s more, access to the Slack API means that developers can add Slack functionality to their existing communication stack.
Zoom is also a highly flexible tool, offering integrations with everything from Microsoft Teams, to Slack itself. The company also provides open API access, so that business leaders can embed the video conferencing features of Zoom into their digital environments.
Which Option Should You Choose?
So, should you go for Slack or Zoom to support your collaborative workforce? There’s no one-size-fits-all answer to this question. Both Zoom and Slack offer access to a massive selection of fantastic collaboration tools, ideal for bringing teams together.
Slack’s versatile and flexible collaboration environment is ideal for a wide range of companies, including freelancers and large enterprises alike. You can build a collaborative environment around a space committed to chat, easy file sharing and extensibility with Slack.
Alternatively, Zoom is one of the most accessible video-conferencing tools on the market today. Connecting with internal and external collaborators is easy through Zoom. What’s more, there’s access to various extension options, including access to Zoom Phone and Zoom Rooms.
Which service will you be using? Let us know in the comments below.
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