Direct routing for Microsoft Teams is one of the most popular ways for today’s companies to build a comprehensive UCaaS solution. Via a direct routing solution, companies can access the flexibility they need to transform their technology stack without having to abandon their telephony provider. There’s no need for ripping and replacing investments in a world where direct routing makes Microsoft Teams extremely flexible.  

For channel partners keen to make their own journey into the Teams landscape, the key to success is choosing the correct Direct Routing partners.  

With so many incredible options on the market today, it can be tough to effectively sort through your options. That’s why we’ve created this unranked list of some of the best companies you can find for direct routing in the UK.  

Voiceflex 

Voiceflex originally formed in 1998 and installed its first commercial SIP in 2015. With more than 15 years of experience delivering SIP services around the world, Voiceflex promises today’s channel partners to access to a fantastic system for direct routing. You can enjoy a seamless migration experience with Voiceflex, designed to put the user experience first.  

Voiceflex is a great choice for keeping direct routing experiences as convenient and hassle-free as possible. You can deliver calls to Teams and existing telephony applications at the same time, unlock stress-free number porting and offer sensational flexibility for all end customers.  

Digital Wholesale Solutions 

The direct routing offering from Digital Wholesale Solutions is SIP2Teams. This quick and easy direct routing offering allows partners to offer customers a simple and efficient solution for Teams management. The direct routing product ensures that partners can offer a convenient SIP experience just like they do today, with added access to Teams, and an automated PowerShell setup.  

SIP2Teams makes it easy to manage customers existing numbers, voice lines, and bundles while they unlock all the functionality of Teams in a comprehensive communication and collaboration environment.  

Gamma 

Microsoft Teams direct routing through Gamma is a flexible, cost-effective, and accessible alternative to the standard calling plans from Microsoft. Intended to help channel partners empower their end–users, Gamma’s direct routing solution is simple to use. The bespoke architecture offers absolute reliability. Companies using Microsoft 365 as their solution for UCaaS can benefit from cost savings and improve functionality with Gamma.  

Gamma partners can also unlock a fantastic range of features and support from a trusted provider in the UK when they work with Gamma for SIP trunking. On top of that, you get the benefit of knowing that your service comes from one of the biggest names in the communication industry. Gamma’s service is synonymous with amazing quality and customer service.  

Metaswitch 

Created with a focus on user experience, MetaSwitch makes adding direct routing for Microsoft Teams to your communications stack quick and simple. There’s no need to worry about any interworking issues and implementing channels when you use MetaSwitch’s fantastic Perimeter Session Border Controller. The robust and flexible SIP trunking solution is an easy and agile path to making Teams more accessible to end-users.  

The Perimeta SBC from MetaSwitch boasted more than 50 carriers as of the beginning of 2021, with many commenting on the simplicity of the service. The Perimeta SBC is a natural and easy-to-use complement to the Teams environment.  

Xelion  

It’s easy to build a fantastic communication stack for your customers with help from Xelion. Designed specifically for the SME business market, Xelion believes in building on the power of telephony to provide a comprehensive solution for omnichannel communication. With Xelion, channel partners can easily add Microsoft Teams functionality to their offering through direct routing, and there’s a range of other channels to connect to as well.  

Xelion brings channels like SMS and WhatsApp into the communication environment, so companies in the SME landscape can provide a more flexible and modern experience for customers. The flexible and highly customisable service is sure to make any communications portfolio stand out.  

Zapappi 

A Microsoft-approved solution that promises a convenient wholesale model, secure SIP trunk connectivity, and real-time routing, Zapappi has it all. This comprehensive direct routing system for Microsoft Teams can scale all the way from small business deployments to large enterprise solutions. Through a single unified communications platform, channel partners can easily access extra features like voice quality monitoring too.  

Automated provisioning through the Zapappi API and portal solution makes delivering direct routing experiences as simple as possible. There’s also a lot of control for partners to white label their solution with self-service number provisioning portals, and fraud prevention technology available too. 

PBX Hosting 

PBX hosting is a well-known company in the communications world. With more than 40 years of experience in the telecommunications and hosting industry, Stuart Gibson and Phil Thomas have built PBX hosting from the ground up. The brand focuses on customers ranging from SMEs all the way to enterprise blue–chip companies. The service is also backed by industry-leading SLAs and state-of-the-art infrastructure too.  

With PBX Hosting, you can access a full Microsoft Teams direct routing solution that takes advantage of all the complex PowerShell configuration requirements on your behalf. A custom number porting allocation and billing portal offering makes it easy to manage incoming numbers and billing plans.  

VoIP Unlimited 

VoIP Unlimited promises today’s businesses a quick and easy way to get involved with the popularity of the Teams platform. If you want to be ahead of the curve with a comprehensive migration solution, VoIP Unlimited has you covered. This business delivers all the benefits of over 15 years of experience in the telephony industry for the UK and Europe. There’s the option to port numbers form virtually all providers, and you can access more than 5000 city codes supported around the globe, ideal for developing an international presence.  

VoIP Unlimited delivers a cost-effective solution for discovering the full benefits of Microsoft Teams, with greater choice and reliability for channel partners. There’s also standard international, geo, non-geo and memorable numbers available across 65 countries.  

Fuse2 

Fuse2 direct routing offers a fully managed solution for end-to-end access to Microsoft Teams. Provided by a leading provider of international voice, the Fuse2 direct routing service can offer coverage for numbers in more than 100 countries. Through the Fuse comprehensive direct routing solution, you can experience a fully managed service that removes some of the strain from your team.  

Fuse2 offers its direct routing capability through the reliable Ribbon Communication Microsoft Teams SBCs, to ensure a fantastic level of Microsoft certified and fully dependable performance for end-users. For simplicity and peace of mind, Fuse2 goes above and beyond to drive excellence in the communications marketplace.  

Maintel 

Intended to deliver direct routing to businesses of all sizes in a world of remote and cloud-based working, Maintel is one of the market leaders for communication. Through the ICON Teams connector hosted service, companies can connect Microsoft Teams to the PSTN using fully reliable direct routing technology. It’s then possible to easily make and receive external calls in the familiar Microsoft environment without the demand for any Microsoft calling plans. 

The ICON Teams connector promises to be a flexible and cost-effective solution for companies searching for a way to add Microsoft communication to their offering. Businesses can use the connector as a rapid and customisable way to adapt to the changing workforce.  

Wavenet 

Leading provider of telecommunications solutions in the UK, Wavenet provides state-of-the-art Microsoft Teams direct routing through the impressive TeamsLink service. This Microsoft certified offering connects the phone system in the Microsoft 365 landscape to the voice network to allow for traditional calls to any number. Launched with scalability in mind, the TeamsLink offering can suit companies of any size, no matter the number of users.  

Wavenet brings a pioneering approach to digital communications and telephony into its direct routing service, and users can benefit from advantages like DDIs in 127 countries, and international outbound dialling in 33 countries.  

Which Microsoft Teams direct routing provider will you be working with? Do you have a preferred provider that we haven’t mentioned here? Good luck finding the solution that works for your company and your end-users.  

 

 



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