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In this session we discuss the following:
- Integrating your contact centre with Microsoft 365
- Expectations vs reality – Should customers expect feature parity with a legacy PBX and contact centre solution?
- How well does Microsoft Teams integrate with 3rd party contact centre platforms like Mida C3?
- Mida C3 – finding out more
If you’re looking for more information on this topic visit Mida Solutions.
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