As Microsoft prepares to end support for its 3PIP legacy phones, it’s replacement SIP gateway is an “exciting” prospect, according to Eric Marsi, UC Engineer at T2M Works.

Marsi was speaking at this week’s Commsverse event, End to End Voice in Microsoft Teams. His session was a round-up of all the updates in Teams Voices for this month, in which he highlighted the SIP interop gateway’s flexibility and its integration with other vendor’s platforms.

To find out what else is new this month in Teams Voice, you can watch Marsi’s full session, as well as the rest of the Commsverse agenda, on-demand by registering here.

Microsoft will be ending support for 3PIP phone systems from 31 July 2023 because it is retiring Skype for Business Online, the infrastructure which runs 3PIP systems. The vendor is encouraging those legacy systems users to migrate to Teams.

“One of the biggest things for organisations that are migrating Skype for Business to Microsoft Teams is that they have a very large investment with 3PIP devices for Microsoft Teams,” Marsi said during his session.

“Now, Microsoft only has 3PIP support going out until July 2023…the big reason why is because that 3PIP service runs on the Microsoft Skype for Business online infrastructure.  Microsoft needed a solution because these organisations did not want to go out and purchase all of these new phones, when you’re talking 100,000 phones, that’s a lot of money for your organisation to be spending.”

Microsoft’s SIP interop gateway will allow phones from certain manufacturers, including Cisco, Poly and AudioCodes, to utilise core calling functionality within Teams. Marsi pointed out these features are not yet guaranteed but is confident that Microsoft is working towards this functionality being available on these systems.

“This is what they are working towards: standard inbound outbound calls, dialling in and out of meetings, device-based Do Not Disturb, such as changing presence, and voicemail indicators,” he explained.

“Right now with 3PIP you have no message waiting indicator where a little red light turns on if you have voicemail, but they’re going to bring that if the phone is in standard SIP mode via the SIP interop gateway, which is very exciting to see.”

Another addition to this new SIP feature is the integration with other products. Using Cisco phones as an example, Marsi explained that you do not have to buy whole new phones to migrate to Teams, you simply buy a multi-platform licence from Cisco.

“[That] multi-platform licence from Cisco will convert each phone from Cisco Unified Communications Manager over to a standard SIP and you can utilise that with Microsoft Teams without having to fully invest in the brand new devices from Microsoft.”

 

 

 



from UC Today https://ift.tt/3uIx0Qs