IntelePeer, leaders in the CPaaS space, recently announced the availability of a new Atmosphere Voice solution for Microsoft Teams. The solution comes with first-class service and support, as well as flexible deployment options, all-inclusive plans, dynamic 911, and direct routing. This voice calling offer will help companies to migrate quickly, scale their solutions, and customise the Microsoft Teams environment.
According to Media Services Director of Product for IntelePeer, Richard Steadman, partnering with vendors like Microsoft has become increasingly important in the current CPaaS market. Adopting new systems can be difficult for companies, which is why the new solution is designed to ensure seamless, effortless implementation for everyone. Customers can simply make the transition to UCaaS and choose the add-ons they need to enhance functionality. Atmosphere Voice for Microsoft Teams will offer a range of powerful capabilities, and enterprise-grade service.
Enhancing the Microsoft Teams Portfolio
Microsoft Teams has been taking the world by storm as a solution for communication and collaboration over the last year. As of April 2021, Microsoft Teams usage surged to around 145 million daily active users. This is a huge leap forward from the beginning of the pandemic when Microsoft Teams had just over 30 million users.
IntelePeer built the Atmosphere Voice environment for Microsoft Teams to support the growing demand for the product. The solution comes with a variety of managed self-service functionalities, as well as hybrid set-up and calling plan options which scale to suit individual needs. The mainstay direct call routing functionality also enables lower total ownership costs, better flexibility, and easier migration, as users can access their existing SIP services.
Further feature, like the Dynamic 911 function, will appeal to companies from all backgrounds. This capability provides emerging routing for calls compliant with the latest Ray Baum Act. Users will be able to send accurate geographical information for users wherever they are, even when roaming a large warehouse, campus, or business environment.
An Excellent Tool for Teams Customers
According to Richard, some of the major benefits of integrating Atmosphere Voice for Microsoft Teams include the ability for users to keep their existing phone number, add supplementary calling plans, enhance Microsoft Teams experience with award-winning CPaaS suites, and more. Businesses can also easily develop intelligent inbound call workflows with Smart Flows and build outbound campaigns with Engage.
Monitoring for end-to-end analytics is also available with Insights. These features, combined with seamless routing and automation deliver amazing benefits from a single provider for both UCaaS and CPaaS functionality.
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