Dubber has brought its compliant video capture solution to its Cisco Webex offering.

The video recording is available for an additional $25 per user per month and comes complete with analytics, transcriptions and voice-AI powered alerts. Dubber’s call recording is already embedded as a standard feature in Cisco Webex Calling.

James Slaney, COO at Dubber, said: “Video has become a primary communications medium for every business

“With the release of compliant and secure video recording options for Webex meetings we’re enabling video to be captured, reviewed and intelligence generated alongside call records.

“We’re answering the need to address compliance mandates in a work from anywhere world with advanced functionality, secure ease of access and economically scalable storage”

“There are equally important opportunities for business and government to improve employee coaching and productivity, resolve customer disputes with ease, and automatically generate real-time customer and employee satisfaction data.”

Cisco and Dubber announced the expansion of their partnership earlier this year, making Dubber’s offering the preferred recording tool for Webex.

 

 



from UC Today https://ift.tt/3kFzkUI