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UC Today’s Rob Scott hosts Zeus Kerravala, Founder and Principal Analyst at ZK Research and in this session they discuss the recent Mitel and RingCentral UCaaS partnership that was announced.

They discuss:

  • Why are legacy UC vendors attracted to reselling RingCentral’s UCaaS?
  • Why does Mitel need RingCentral when it already has UCaaS services and what’s in it for Mitel customers?
  • Will Mitel start to offer RingCentral CCaaS over its current cloud contact centre offerings?

Read the full partnership story on UC Today.

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from UC Today https://ift.tt/3F2ku38