Logitech has expanded its Sync management software to now include personal collaboration devices.

The update means that products such as webcams, headsets and docking stations can now be brought into the fold.

Logitech said the move makes life easier for IT teams responsible for the management of meeting rooms and remote working tech.

Scott Wharton, General Manager of Logitech Video Collaboration, said: “Remote work and collaboration tools in many ways saved the global economy and allowed all of us to maintain our productivity through the pandemic.

“But it also created an enormous problem now that hundreds of millions of people are at home and IT teams have limited to no visibility into tech issues and how to troubleshoot this. This is a potential productivity crisis.

“Logitech Sync solves this critical problem by extending these views of what’s happening in the office to the home (or anywhere else), not to mention a whole new frontier of insights and analytics to keep our organizations humming and thriving”

Sync gives IT teams the ability to deliver firmware updates and deliver new features to devices, potentially reducing the number of support tickets they receive. The platform also delivers insights such as meeting room occupancy and device usage.

The addition of personal devices is available as part of a global public beta that customers can take part in for free. Requests to do so can be made through the Logitech portal.

 

 



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