PBX Solution provider, 3CX, has announced it is giving away its PBX solution for free for a whole year to new customers.
The solution allows employees to work productively from anywhere using smartphone voice apps, conduct remote business meetings via web conferencing, and service customer requests via website live chat.
3CX PBX customers have the freedom to deploy on-premise, on Windows or Linux, or the solution can also be deployed in a private cloud account, and businesses can also opt for 3CX to host your PBX for you.
Key Features
– Android/iOS apps
3CX allows businesses to take their extension with them anywhere and work on the go with iOS and Android applications. Employees can also reply to business SMS, Facebook and website messages, make and receive calls, chat with co-workers, start a video call on the fly, and ensure customers are satisfied even if they’re working remotely.
– Web client
The 3CX Web Client and Desktop App for Windows and macOS allow employees to make and receive calls directly from their computer. Employees can effortlessly launch calls to numbers that are displayed on web pages and CRM systems directly from the window they’re working in, such as Microsoft 365, and Salesforce.
– Video conferencing
3CX is a complete communications solution for businesses that offers integrated video calling. Once employees are in a call, a single click invites participants to switch to video. Participants can join scheduled and ad-hoc meetings directly from their browser without installing any plugins. Employees can also schedule a meeting and invite participants through their preferred calendar, or easily share the meeting with a unique URL.
– Website live chat to a live call/video
By integrating live chat with the 3CX phone system, website visitors can chat with agents in real time, and can switch to a live call or video call in a single click. These calls can also be answered immediately from their 3CX Web Client, Desktop App, or mobile app.
– Integrated call center solution
3CX integrates call center software features that help businesses satisfy the most demanding of customers. What’s more, 3CX’s CRM integration and call workflow eliminates tedious and time intensive tasks for agents, allowing them to focus on what’s important.
– MS Teams integration
3CX natively supports Microsoft Teams offering a cost-effective alternative to Microsoft 365 Calling Plans. With the Microsoft Teams phone system integration, users can call out via 3CX SIP trunks, leveraging low cost domestic and international tariffs offered by regional SIP providers.
– Answer Facebook company messages from 3CX
With 3CX Facebook and live chat integration businesses can save time, increase customer satisfaction and boost conversions. Connecting with customers is easy; messages are delivered immediately to the web client and smartphone apps, so agents can answer, transfer, and resolve customer queries from the same platform they use for all other communications.
Minimum Management
Whatever their preference, 3CX guarantees a hassle-free PBX that requires minimum management. Unlike most hosted PBX solutions, which leave customers with a hefty bill and loss of control and flexibility.
Using their Hosted PBX solution, 3CX takes care of the updates and monitoring of their customer’s telephony system. 3CX has also ensured it is easy to migrate onto the system, so new customers can move their virtual PBX to the private cloud or on-premise at any time. Businesses can also bring SIP trunks, and keep control of their current phone numbers.
What’s more, the 3CX hosted PBX rings in at just a fraction of the price of comparable VoIP solutions, with more benefits. Prices for the solution start from £100 for a small package of 4 seats, through to £500 for an XL package of 32 seats.
For more information go to https://www.3cx.com/pbx/hosted/
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