Unified communications (UC) headsets are audio-and-mic peripherals designed explicitly for communication rather than content consumption or music. The best UC headsets will offer noise cancellation and vocal audio optimization to enable superior UC experiences. This category of peripherals also comes with UC certifications that make them compatible with platforms like Zoom, Skype, Teams, etc. According to research by Market Monitor Global, the global unified communications headset market will grow from $1.7 billion in 2020 to over $2.6 billion by 2027. Here are the top UC headsets in the market for 2022 in no particular order, that can help supercharge communication:

1. Voyager 5200 UC

The Voyager 5200 is a mono Bluetooth headset system that fits into the user’s ear and works discreetly across the day. The device includes a tabletop docker for easy charging and switching between devices. Its key features include:

  • Four adaptive microphones with WindSmart technology for noise cancellation
  • Certified with all major communication platforms
  • Poly Lens to streamline IT management
  • Up to 38 meters Bluetooth range 

This UC headset costs approximately $100.

2. Jabra Evolve2 85 UC

Jabra Evolve2 is a series of on-ear headsets designed for prolonged work use and content consumption. The Evolve2 85 comes with UC certification, ideal for remote workers who need a device that can move seamlessly from work to personal use. Its key features include:

  • Digital hybrid Active Noise Cancellation (ANC)
  • Automatically activated busy light when in a call or a meeting
  • Up to 37 hours of battery life from one charge
  • A built-in 10-microphone array for outstanding call quality

This UC headset costs approximately $450.

3. Bose Noise Canceling Headphones 700 UC

Bose is known for its premium headset offerings, and its 700 UC variant combines ergonomic design and premium materials with powerful UC functionalities. Its USP is the customizable noise-cancelling feature, allowing users to choose from 11 settings (ranging from complete isolation to full transparency). The headset uses the company’s TriPort acoustic headphone structure to build external ports and vents into the earcups, maximizing sound quality. Its other key features include:

  • Bose USB Link Bluetooth module for plug and play operations
  • A dedicated Microsoft Teams button and Google Assistant and Amazon Alexa integration
  • Capacitive touch sensors to manage volume, calls, and music
  • Up to 20 hours battery life per charge

This UC headset costs approximately $399.

4. EPOS Impact SDW 10 HS (part of the 5000 series)

The Impact 5000 series results from a partnership between EPOS and Sennheiser. The Impact SDW 10 HS headset is designed specifically for unified communications and contact center use, enabling all-day wearing comfort. It is a single-sided, wireless DECT headset with the following key features:

  • Triple-connectivity with PC/softphone, desk, and mobile phone (up to 180 m)
  • Optimized for UC and Skype for Business certified
  • Up to 10 hours of talk time and 48 hours of standby time
  • Noise-cancelling system for clear speech in noisy environments

The EPOS Impact SDW 10 HS headset costs approximately $174.

5. Jabra UC Voice 150

Jabra UC Voice 150 is among the best UC headsets in the entry-level budget range. It is powered by Jabra’s industry expertise and best-in-class audio technologies. The device has a flexible boom tip to help position the microphone perfectly when on calls. Its other key features include:

  • Noise-cancelling microphone to filter out ambient noise
  • Mono-speaker and duo-speaker options available
  • Clear wideband sound for voice calls and multimedia
  • Simple call control through the in-line switch on the wire

The Jabra UC Voice 150 costs approximately $35.

6. ADDASOUND Epic 512

ADDASOUND offers two Epic headsets for use in noisy environments – the Epic 511 and 512. Epic 512 is designed for unified communications, as it comes with superior noise-canceling technology and certifications for Skype, Avaya, Cisco, Lync, and Teams. Its key features include:

  • Noise cancellation for better service and security in healthcare, banking, insurance, etc.
  • Call controls including call answer/end, mute, volume +, and volume-
  • Follows the international Noisy Safety Standards
  • Digital Signal Processing (DSP), echo cancellation, and enhanced voice extraction

The headset costs approximately $70.

7. Jabra Stealth UC

Stealth UC is a light and compact Bluetooth mono-headset that offers users greater freedom of movement without compromising on performance. It includes Siri and Google Now support right out of the box and can connect with compatible smartphones via NFC and Bluetooth. The Stealth UC headset leverages Advanced Noise Blackout for clear and noise-free calls. Its other key features include:

  • Dedicated voice control button
  • UC-compatible dongle to transfer calls from softphone to smartphone
  • Up to 6 hours of talk time and 10 hours of standby time
  • Up to 30 meters range when connected via a Bluetooth adapter 

This Jabra headset costs approximately $158.

8. Yealink WH66

This UC headset and workstation from Yealink was announced in 2021, geared to support power users now working from home. It has several unique features for unified communications and collaboration, such as a hands-free speaker-phone built into the dock. The WH66 UC headset uses acoustic shield technology to block out ambient noise, and users can opt for the complete workstation bundle to gain from an end-to-end UC solution. Its key features include:

  • Certified for Zoom, BroadSoft, Vonage, Avaya, Google, and other UC providers
  • Yealink USB Connect app to manage devices
  • 160m wireless range and 14 hours talk time
  • Mono and dual options, adjustable headband, and replaceable ear cushions

This UC headset costs approximately $359.

UC headsets solve many use cases, from supporting contact center agents to empowering business leaders with the tools they need to stay connected with their remote teams. A good headset can significantly improve productivity by cutting down distractions, minimizing desktop clutter, and acting as an almost invisible aid during work and a friendly companion for relaxing and content consumption outside of work hours. Today’s billion-dollar marketplace provides an option in every category, with these eight variants leading the way.

 

 



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