Anywhere 365 has appointed Enrico Karsten as the company’s new CEO.  

Karsten is succeeding Gijs Geurts, the company’s founder, who in turn is becoming Chair of the Board. 

Anywhere365 describes Karsten as a “highly regarded, people-oriented business leader who brings a wealth of experience in business strategy in the UC and IoT space”.  

Gijs Geurts, CEO of Anwhere365, said: “Today, I proudly and confidently hand over the reins of the company to Enrico.”  

“Having founded Anywhere365 10 years ago, I look back in gratitude and pride to all that we have achieved.  

“Over 2,000 global enterprises have chosen Anywhere365 Dialogue Cloud as the native communication platform on top of their Microsoft investments, and our revenue has grown 250% year-on-year over the past three years.  

“I’m celebrating this change in leadership, as it marks a new phase of growth. Enrico is the perfect fit to lead this next phase, taking Anywhere365 to $ 100 Million in revenue in 2024.”

The Non-Executive Director of Anywhere365, Cyrus Shey, believes Karsten has proven himself, showing energy, dedication, leadership, and commitment to customers over the past year.  

The former CEO, Gijs Geurts, leaves behind him ten years of service as CEO. Geurts founded the company in 2011.  

The company says it was founded on a vision to save time by stopping unnecessary dialogues.  

More than 2,000 international brands are now using Anywhere365, including Coco-Cola, McDonald’s, Nestlé, and Rabobank.  

Erico Karsten, CEO of Anywhere365, said: “I am absolutely thrilled to start this in this position and would like to thank Gijs and the rest of the board for their trust.”  

“The future of work, productivity and customer experiences are constantly evolving. But our aim remains solid and clear: we want to maximize the value of every minute in any customer dialogue. 

“For enterprise companies, as well as their customers. We will keep focusing on beyond-smart routing, automation, digitization and a firm alignment with Microsoft’s UC strategy.  

“I am looking forward to working with the amazing people within Anywhere365 and our partners to further scale up the benefits of our platform, capture more market share, and become the leading Dialogue Routing Hub for the Microsoft ecosystem.”  

Anywhere 365 is an omnichannel contact centre and enterprise dialogue management platform that implements global companies’ customer service solutions.  

The headquarters of Anywhere365 is in the Netherlands, and it also has offices in the USA, UK, Australia, Germany, and France.

 

 



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