Cloud calling solutions are quickly becoming a table stakes investment for modern businesses. Allowing companies to build comprehensive global strategies for communications, these tools eliminate the headaches and expenses of traditional PBX technology.
With BYOC (Bring your Own Carrier) functionalities and endless flexibility, the right cloud calling vendors can give businesses the freedom to build the ultimate technology stack anywhere. However, choosing a cloud calling vendor or BYOC provider can be easier said than done.
Today, we’re going to list some of the most popular BYOC and cloud-calling solution reviews we’ve covered in the last couple of years to help you with your research.
Five9 for Microsoft Teams
Five9 is one of the most reputable cloud calling vendors on the market today, offering exceptional reliability, scale, and global communications. With Five9, companies can build a powerful communication ecosystem using the company’s internal tools, or you can connect Five9’s solutions to your existing productivity and collaboration environment.
Five9 for Microsoft Teams is the cloud calling BYOC service for Teams users. Offering native connectivity within the Microsoft Teams app through the “Connect” model, Five9 supports everything from powerful internal communications to contact centre interactions.
In our Five9 for Microsoft Teams review, we’ll tell you everything you need to know about this powerful service. We cover everything from the click-to-call functionality to the toll-free conferencing and contact centre features.
Xelion Cloud Communications
A reputable provider of cloud-based and software-driven solutions for the SME market, Xelion offers a range of tools for businesses looking to make their transition into the cloud. The open architecture of the technology makes it easier for partners to develop bespoke business solutions with connections to any network, SIP provider, manufacturer, or CRM system.
Xelion’s end-to-end technology is built with a focus on agility and flexibility first, powered by the powerful technology of the Amazon Web Services cloud. The system is hardware-independent and offers an open SIP policy, so almost any network provider can leverage the services.
With our Xelion Cloud communications review, you can take a comprehensive look at all the features of Xelion’s communication portfolio. We cover all the features and benefits you need to be aware of, including the existing WhatsApp and Teams integration.
Xarios Platform
Benefitting from over 15 years of experience working with worldwide global communications leaders, Xarios is no stranger to building state-of-the-art comms strategies for its customers. The Xarios technology platform was designed to respond to the growing need for more flexible “as-a-service” offerings and BYOC technology.
Today, Xarios offers a wide range of products to business leaders, from reliable cloud telephony capabilities to contact centre functionality with call analytics. The Dimensions Voice environment is even built on top of CPaaS technology to allow for easy integrations with a wide range of popular tools for video and audio conferencing.
Our end-to-end Xarios platform review will tell you everything you need to know about this innovative cloud vendor. We cover all of the reporting and analytics capabilities of the system, as well as call recording technology, simple licensing strategies and more.
VoiceFlex Direct Routing
Direct Routing has become one of the most common ways to leverage BYOC technology and cloud calling in the modern world. There are a host of vendors taking advantage of this technology today, to provide businesses with SIP trunking within tools like Microsoft Teams.
VoiceFlex Direct Routing comes from an award-winning SIP trunking provider, with strong connections to major telephony providers throughout the UK. The VoiceFlex system for Microsoft Teams provides companies with scalable communications technology, allowing partners and customers to connect their telephony applications to the tools they already use.
In our VoiceFlex Direct Routing review, you’ll learn more about why VoiceFlex has become one of the most reliable SIP providers in the UK, with a host of hassle-free features and easy migration.
NEC Univerge Blue
NEC Univerge Blue is one of the most popular cloud calling and BYOC solutions on the market today. More than just a tool for managing online audio, this ecosystem allows businesses to access a range of cloud services. You can unlock integrated phone and video conferencing, virtual event technology and contact centre functionality, all in the same place.
Built in a flexible cloud environment, Univerge Blue integrates with all of the leading solutions for customer service management, collaboration, and productivity. You can bring calling systems into your Microsoft Teams Environment, Slack, and even Google Workspace. Tools like Univerge Blue “Connect” immediately transform your cloud ecosystem with various calling features.
In our NEC Univerge Blue review, we discuss all of the key features of the Univerge platform, from flat per-user rates to voice and data consolidation on a single network. We even discuss some of the bonus options for businesses, like Univerge Blue Engage.
Dialpad Talk
One of the better-known communications companies in the world today, Dialpad is an award-winning company for cloud communications. The Dialpad technology stack has various cloud-based tools to tap into for companies interested in the rise of BYOC solutions. You can even link your communication systems to leading apps like Salesforce and Office 365.
With Dialpad Talk, companies gain a comprehensive system for communications they can set up wherever they choose. You can keep your existing number or choose a new one, leverage mobile apps for cloud communications, and even align your calling strategy with SMS.
Our Dialpad Talk review covers all the key features and benefits of Dialpad’s cloud communication system. We provide an overview of the easy-to-use ecosystem and how you can access tools like AI for real-time sentiment analytics and insights.
Cloud Calling Functionality
This is just a handful of the BYOC and cloud calling provider reviews we’ve covered in the last couple of years. Make sure you check out the other reviews for everything from direct routing solutions for Teams, to full UCaaS vendors on the UCToday website.
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