Ribbon Communications has confirmed that the company has appointed Channel UC as a partner and distributor for Ribbon Connect for Microsoft Teams Direct Routing.

Channel UC will provide the solution to organisations in Australia and New Zealand, with the agreement also covering appliance and software-based session border controllers (SBCs).

Ribbon Connect is a cloud-based service that connects new or existing phone lines, numbers and calling plans to Microsoft Teams.

Manny Christophidis, Channels Director, Asia Pacific, Ribbon Communications, commented: “We are delighted to extend our relationship with Channel UC in Australia and New Zealand.

“Their expertise in providing partners with simple and easy-to-deploy solutions that are helping organizations of all sizes to get the most out of their Microsoft Teams environments is a tremendous asset to the Channel community.”

Ribbon Connect is delivered on a per-user, per-seat basis, which makes it easy to place and receive business phone calls by using Microsoft Teams.

The solution also streamlines the installation process for Teams Direct Routing and, in doing so, eliminates the need to manage on-premise SBC hardware.

Channel UC is a specialised unified communication, contact centre and analytics software distributor based in Sydney, Australia.

Brad Milne, Managing Director, Channel UC, said: “Ribbon Connect is an easy, efficient route to market for partners looking to quickly activate Microsoft Teams SIP trunks to Microsoft phone system licensing or extend Direct Routing to include connectivity to existing PBX infrastructure.

“Including it in our Microsoft Teams product portfolio of software solutions enables us to strengthen our partner communities’ offering while reducing their overheads.

“This is especially important today when finding skilled staff to manage complex environments is challenging.”

Last month, Ribbon was selected by CBTS to deploy Operator Connect Accelerator for Microsoft Teams.

Ribbon Connect enables service providers to deliver a digital engagement model to allow customers to transition from legacy telephony services to the Microsoft Teams ecosystem.

The as a Service (aaS) solution leverages pre-assembled API integration, portal-based administration, and sales enablement tools to simplify the selling, provisioning, and billing of Operator Connect-related services.

Earlier this year, Ribbon partnered with Poly and TD SYNNEX to launch the “Get Connected” Microsoft Teams bundle.

The bundle combines Ribbon Connect with up to five Poly performance media CCX 600 desk phones or P15 personal video bars.

The solution offers remote and hybrid businesses a quick and risk-free approach to adopting Microsoft Teams.

 

 



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