While all companies rely on effective communication between employees to thrive, construction brands often face more challenges in this area than most. With professionals distributed throughout a wide landscape, it’s difficult to keep everyone on the same page without the right technology.
Unified Communication tools help construction leaders to align, synchronize, and support their team members. Used correctly, these solutions not only strengthen day-to-day collaboration but also reduce risks, and pave the way for innovation. UC services can even open the door to transformative new tools such as AI, IoT, and 5G mobility.
While there are various UC vendors capable of addressing the unique needs of the construction industry, some companies stand out more than most. Here are just some of the market leaders building a better, more productive future for construction.
Microsoft
Often ranked among the most popular vendors for communication and collaboration tools today, Microsoft is changing the way we think about the world of work. With a strong focus on flexible, scalable solutions for remote and hybrid teams, Microsoft is perfectly suited to the diverse construction environment. Tools like Microsoft Teams are excellent for bringing construction workforces together, wherever they might be, with state-of-the-art mobility.
Microsoft also offers a wide range of hardware solutions perfect for creativity. Teams can share blueprints and ideas on Microsoft Surface tablets, and store valuable information in OneDrive. With Teams, it’s even possible to implement walkie-talkie apps into the workplace, so staff working in dangerous environments can quickly gain guidance from specialists. Microsoft’s software solutions also work seamlessly with other tools construction teams rely on every day. Business leaders can also build apps and automation with the Power Apps environment.
Avaya
Known throughout the world for its high-quality and reliable communication tools, Avaya has become a market leader in the UC space. With the “OneCloud” environment, construction companies can tap into a fully customisable digital workspace for all team members. The Avaya UC platform is highly agile and modular, with various tools for web communication, voice, video, and mobility.
What’s more, Avaya makes it easier for teams to share information and ideas through built-in collaboration tools. For construction companies concerned about the rising importance of customer experience, Avaya also allows for the convergence of cloud technologies. Business leaders can combine UCaaS and CCaaS elements for better customer service. What’s more, all of the features offered by Avaya are available to access on virtually any device.
RingCentral
RingCentral is an innovator in the cloud landscape, ideal for helping construction companies take the next step in their digital transformation space. With RingCentral, business leaders can access and build an all-in-one cloud environment for internal and external communications. State-of-the-art integrations and APIs make it more convenient to design a single pane of glass environment for workforces on the move.
RingCentral also has its own app-building and development tools selection, so companies can create the custom services they need in the cloud. With phenomenal call quality and advanced features like recording and analytics, RingCentral is ideal for forward-moving construction brands. The company was also defined as a leader in the Gartner Magic Quadrant for UC. Plus, the UC system has its own innovative mobile app for professionals on the move.
Poly
Building an effective environment for communication and collaboration in the modern construction world requires more than just the right software. Many innovative business owners also need to ensure they’re spending money on the right hardware to empower their employees. One particular area gaining increased attention in recent years is the development of the video conferencing space.
Poly, with it’s state-of-the-art video conferencing rooms and technologies, can bring specialists and team leaders together from all over the world. With easy-to-use systems, Poly paves the way for any employee to jump into the era of video. What’s more, Poly’s technology integrates perfectly with a range of communication suites, such as Microsoft Teams, Zoom, and Cisco Webex. This makes it easier for business leaders to continue leveraging the best results from their existing investments.
Zoom
Speaking of the rise of video in the construction industry, Zoom is one of the major market leaders in the video-first landscape. With Zoom, business leaders in the construction space can bridge the gaps between team members from multiple departments and locations. With easy-to-use webinars and video conferencing sessions, specialists can be brought in to audit and assess designs or projects before they go into production.
Zoom’s comprehensive unified communications landscape combines video benefits with state-of-the-art voice and collaborative features. There are also tools for creating fully-featured events for construction brands looking to present their ideas to clients. A comprehensive integration platform also means Zoom can work seamlessly with the tools construction businesses are already using to design new models and boost productivity.
Cisco
Promising phenomenal reliability and uptime, Cisco has a huge global presence in virtually every industry, including the construction landscape. The Cisco Webex environment has grown particularly popular among construction and architectural companies in recent years. This all-in-one ecosystem provides business users the tools they need to enhance the workforce and improve collaboration, regardless of where team members are.
Cisco also offers a wide range of phenomenal hardware solutions to accompany the software available for communication and collaboration. This means construction brands investing in the Cisco portfolio can design a complete communication stack without having to work with a multitude of different vendors. Cisco also sets itself apart from other leaders in the UC space with a commitment to phenomenal managed and value-added services for every team.
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