Gamma is launching Operator Connect for Microsoft Teams for channel partners in the UK.

It means that the company becomes one of only two UK providers who can offer the service on a channel model and boosts Gamma’s ambition of becoming a leading provider of Microsoft Teams Phone.

By offering Operator Connect, Gamma will enable its channel partners to scale their direct routing service to provide a cloud-managed solution to customers.

Channel partners can create automation to streamline provisioning, billing, and reporting.

Chris Wade, Chief Marketing and Product Officer at Gamma, said: “We’re delighted to be able to offer our partners the Operator Connect for Microsoft Teams programme and to continue to work closely with Microsoft to deliver enhanced calling capabilities within Teams.

“Gamma has a rich heritage in delivering IP Voice services to our partners, and the addition of Operator Connect further enhances our existing Teams Phone offering.

“Teams is one of the most successful Unified Communications platforms.

“The combination of Gamma’s communications expertise and network reliability and Microsoft’s operator-managed service means our partners and end users will benefit from a reliable and secure service and get maximum value and benefit from their Microsoft Teams environment.”

According to Gamma, introducing Operator Connect is another ‘key component’ in the company’s continued channel development strategy.

Through this strategy, Gamma aims to deliver significant value to channel partners and its SMB customers through professional services.

Gamma claims that one of its main objectives is to provide its channel partners with the tools to help them grow, and by introducing services such as Operator Connect, it is achieving this objective.

Eleri Gibbon, Director of Services Partners at Microsoft, commented: “We’re pleased to welcome Gamma to the Operator Connect for Microsoft Teams programme.

“Gamma’s inclusion amongst a select number of operators is a testament to the company’s extensive experience as one of the UK’s leading SIP providers and their expertise in delivering voice solutions for Teams.

“We’re pleased to continue working with them to create an integrated calling experience for all Teams users.”

Microsoft announced Operator Connect at Ignite 2021 to allow businesses to enable PSTN calling from their existing carriers in Teams directly.

IT admins can open the “Operators” tab in the Teams Admin Center, which presents a list of the carriers available for selection.

Admins can then select their preferred provider and acquire phone numbers from the carrier.

Operator Connect gives businesses a more straightforward way than Direct Routing to plug third-party voice services into Microsoft Teams.

Since launching Operator Connect, Microsoft has introduced Operator Connect Accelerator, a program built up of trusted, Microsoft-authorised partners that can help carriers gain Operator Connect approval.

These partners expedite the onboarding of qualifying operators to Operator Connect and the delivery of services to clients.

So far, Microsoft has collaborated with a handful of essential partners to deliver additional value to all operators to provide a more streamlined and automated method of offering Operator Connect to their consumers in their respective areas.

 

 



from UC Today https://ift.tt/gAvDjdh