Cloud-based UC firm CallTower has launched FedRAMP Authorized Webex for Government solutions for the public sector.

By deploying the Cisco framework, CallTower intends for its government agency and contractor customers to utilise enterprise-level unified communications and collaboration for improved productivity.

Simultaneously they can deploy stronger, risk-based security featuring deeper visibility and automation.

Doug Larsen, VP of Software and Product, CallTower, announced: “We are excited to deliver the next level Webex experience to our public sector customers to meet their evolving security and productivity needs.

“With FedRAMP Authorization, mission-critical services will always be available and operational thanks to a resilient and secure Cisco architecture.”

The solution is also provided as the Webex app for ‘secure, integrated, modern collaboration’.

Route to Market Program

CallTower is a Cisco Certified Calling Provider and recently joined the Cisco-backed Webex Wholesale Route-to-Market (RTM) program, designed to meet small businesses’ flexibility and scalability needs.

Wholesale Route-to-Market (RTM) is a strategic channel solution geared to leverage the market power of service providers worldwide to bring Webex into the SMB segment. Using Cisco’s innovative technology and collaboration expertise, it consists of a new operating model and partner program.

CallTower also provides and integrates the following:

  • Operator Connect for Microsoft Teams
  • Teams Direct Routing
  • GCC High Teams Direct Routing
  • Office 365, Cisco Webex Calling / UCM
  • Cisco CCPP, plus,
  • a quartet of contact centre options, including Five9 for business customers

It recently added Bring Your Own Carrier (BYOC) through the CallTower App for Zoom to its portfolio of UCaaS solutions. The app delivers voice connectivity through a geo-redundant network and BYOC framework via the Zoom Phone Provider Exchange.

In November, CallTower hired Chuck Ward as Global Director of OEM Alliances to help grow its sales team. Ward has over 20 years of channel experience and has won multiple awards for creating innovative partner development programs and executing business strategies. His mission will drive increased CallTower adoption by marketing and selling to the global community.

 

 



from UC Today https://ift.tt/nR43heV