Artificial Intelligence is quickly gaining attention as one of the most powerful tools for enhancing unified communications and collaboration.  

Business leaders focused on building an innovative communication landscape are leveraging AI to improve productivity, unify teams, and bridge the gaps between distributed employees.  

AI can even help to minimise misunderstandings, and improve interactions with real-time transcription and translation services. As interest in innovative UC solutions continues to grow, events and conferences can offer excellent opportunities to learn more about the benefits of these technologies. Today, we’re looking at some of the top UC events worth attending, for companies looking to discover the value of AI in communications.  

Cisco Live 

Date: June 4-8, 2023 

Hosted in Nevada, Las Vegas, Cisco Live is the annual event from market-leading communications company, Cisco. Each year, the conference provides a behind-the-scenes overview into some of the most recent tools and technologies introduced into the Webex portfolio.  

Each Cisco Live event comes with various technology and educational tracks to discover, focused on areas like collaboration, the cloud, and application development. The company also has a strong focus on innovative technologies and has invested heavily in AI solutions in the past. We’re likely to see some exciting AI developments coming from Cisco again this year.  

UC Expo

Date: October 4-5, 2023 

The UC Expo is one of the biggest unified communications events in the world, exploring a wide range of topics related to communications. For 2023, the UC Expo will be focusing heavily on the transformative nature of collaboration, the cloud, and emerging communication networks. There’s also an entire educational track focused on artificial intelligence.  

During this year’s event, attendees will have an opportunity to learn all about how AI is improving collaboration among deskless and hybrid workers. There will also be some behind-the-scenes insights from the world’s leading brands, who are set to share their experiences with the changing communication ecosystem.  

Microsoft Ignite  

Date: November 15-16, 2023 

Microsoft Ignite is one of the most popular events in the UC space. Offering insights into the latest developments in the Microsoft 365 ecosystem, as well as the newest features of Microsoft Teams, Ignite keeps business leaders one step ahead of the transforming Microsoft portfolio.  

As Microsoft continues to invest in new innovations for hybrid work and collaboration, it’s likely the brand will continue to unveil new AI solutions for Teams, Microsoft Viva and more. Already, the company has invested in ChatGPT, and is working on bringing generative AI capabilities into the collaboration and communication space.  

Zoomtopia 

Date: TBA 

One of the biggest competitors in the video conferencing and unified communications space, Zoom has taken the world by storm in the last few years. Once widely considered as a solution focused primarily on video conferencing, Zoom has expanded to offer a range of event, messaging, and phone-based communication options to companies.  

As a leader on the cutting edge of its market, Zoom is constantly investing in new AI solutions, such as real-time transcription and translation services, as well as integrations with leading virtual assistant tools. Zoomtopia is likely to be a great place to learn about the latest AI opportunities in Zoom. 



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