Digital transformation is something virtually every company is dealing with in today’s evolving landscape. Across every industry, business leaders are turning to new technologies, the cloud, and more scalable solutions to cut costs and improve company agility.
However, for some organizations, the transition away from legacy PBX solutions can be far more complex than it seems. For instance, in the healthcare landscape, where there are often numerous hardware and software solutions being leveraged by teams at any given time, it can be difficult to plan and manage the transition from old technology to new cloud-based ecosystems.
Fortunately, Continuant, a market leader in the digital transformation landscape, could have the solution. With migration services and UCaaS solutions built specifically to suit the unique needs of highly regulated and complex companies, such as those in the healthcare industry, Continuant can simplify any transformation strategy.
Today, we’re taking a closer look at the Continuant Cisco UC solution and how it can help healthcare brands seamlessly unlock the benefits of the cloud.
What is Continuant Cisco UC?
The Cisco Unified Communication solution offered by Continuant is designed to help businesses manage the transition away from legacy voice systems. Already, Continuant has helped countless healthcare and fortune 500 companies deploy an innovative communications environment using Cisco technologies with minimal disruption and downtime.
At the heart of Continuant’s service is a commitment to supporting companies with customized migration strategies. A team of certified engineers, versed in the unique components of Cisco UC solutions, works with brands to create a custom strategy for digital transformation.
The Managed Service solution from Continuant provides healthcare companies with access to end-to-end support with a host of Cisco technologies, including:
- CUCM (Cisco Unified Communications Manager): The heart of the Cisco Unified Communications solution, offering a platform for managing, routing, and connecting voice, video calls, messaging, and presence features.
- CUBE (Cisco Unified Border Element): CUBE offers an efficient pathway from enterprise networks to SIP trunks from service providers for enhanced security features, session controls, and demarcation functionality.
- CUC (Cisco Unity Connection): With Cisco Unity Connection, users can control and customize their messaging and voicemail experiences.
- UCCX (Unified Contact Center Express): The Cisco UCCX solution provides healthcare companies and other brands with a convenient contact center solution, offering a combination of security, reliability, and ease of use.
- Cisco IM&P (Instant Messaging and Presence): For enhanced collaboration in a flexible environment, IM&P from Cisco unlocks the power of messaging and allows users to stay connected and aligned on external and internal networks.
- MRA (Cisco Mobile and Remote Access): The MRA Expressway solution is part of the comprehensive Cisco Edge architecture, allowing endpoints to be provisioned and managed by CUCM when they exist outside of the enterprise network.
“The two essential components to Cisco modernization initiatives are these: depth of engineering expertise from both the legacy PBX and UC solution side as well as a deep understanding of industry-specific requirements, especially in healthcare environments. However, finding and selecting the best TRUSTED partner to bring it all together is a critical first step.” – Dennis R. Tyler, Senior Strategic Account Executive, Continuant
Continuant Cisco UC Review: The Benefits
For many hospitals and healthcare companies, moving away from legacy PBX solutions into a comprehensive Cisco UC platform has become a crucial step in the digital transformation process. However, it can often be difficult for these organizations to leverage the expertise and guidance they need to implement, manage, and preserve the right communication technologies.
The Cisco UC services offered by Continuant help business leaders unlock the full value of their Cisco UC ecosystem with access to solution architects, project managers, and system engineers. Some of the main benefits of the solution include the following:
- Expert custom design: Every Cisco UC deployment starts with a custom design phase, wherein Continuant engineers create a detailed plan for leveraging Cisco UC solutions. The team explores everything from network infrastructure to hardware and software components, call routing, architecture, voice, and video conferencing.
- Implementation assistance: After designing a comprehensive UC solution built around the needs of each healthcare company, Continuant’s Implementation engineers set up and configure components according to the user’s needs. This includes integrating new tools with existing hardware, testing the performance of the solution and even setting up voicemail and call routing systems to boost team productivity.
- Professional services: The range of professional services on offer from Continuant ensures healthcare companies can always access the support they need at every stage of the digital transformation journey. The team is ready to assist with everything from contact center solutions to setting up new mobility systems and technologies. They can even aid with reporting and end-to-end analytics.
- Healthcare expertise: Continuant has a long-standing presence in the healthcare landscape and has helped numerous hospitals to set up their own complex communication systems. Continuant creates migration plans for companies that suit their specific needs and requirements, allowing for better adoption, change management, and reduced disruption.
- Versatility: With Continuant, there’s no one-size-fits-all approach to leveraging the UC ecosystem from Cisco. Companies can choose the exact functionality they need, accessing features and capabilities from some of Cisco’s most popular tools. Plus, it’s possible to upgrade, expand, and scale the system seamlessly over time.
Continuant Cisco UC Review: Verdict
It’s no secret that hospitals and healthcare companies can often encounter a huge number of challenges when it comes to implementing new technologies and tools. However, as the industry continues to evolve, digital transformation isn’t something any organization can avoid.
To ensure high levels of continued productivity, collaboration, and secure communications, healthcare brands need to be able to leverage the right tools with a strategy tailored to them. Continuant’s Cisco UC solution could be the perfect way for business leaders to unlock the benefits of the Cisco ecosystem without taking on unnecessary expense and complexity.
Continuant’s team has extensive experience in the Cisco UC landscape and has worked alongside countless healthcare brands and other companies to ensure amazing outcomes from digital transformation initiatives. The company can even help business leaders to ensure all of their essential tools are properly integrated, from wireless telephone devices, to EMR and Nurse call systems.
For healthcare companies making the transition into the new age work, Continuant offers exceptional support, partnership, and guidance.
from UC Today https://ift.tt/HaGv78e
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