Zoom has announced the acquisition of Workvivo, a platform that provides modern internal communication and engagement tools for employees.

Workvivo’s offering includes engagement tools, a social intranet and an employee app, all integrated into one platform.

Zoom said it will integrate Workvivo’s capabilities into its platform to expand its employee experience tools.

Kelly Steckelberg, Chief Financial Officer at Zoom, said: “We are excited to welcome the Workvivo team to Zoom.

“The power of [the] Workvivo employee experience platform, with its robust communications and engagement offering combined with Zoom’s all-in-one collaboration platform, allows organisations to fully unlock the potential of their employees and evolve their company culture in a hybrid world.

“Workvivo has set the standard for employee communications, helping businesses reach and engage millions of employees worldwide. Workvivo prioritises ease-of-use and simplicity of design, offering the best user experience, which is a perfect match to Zoom’s DNA.”

With the rise of hybrid and distributed workforces, employee engagement and connection have become crucial for maintaining company culture and retaining talent.

Workvivo has seen triple-digit growth in the last three years and with its clients including Liberty Mutual, Lululemon, and Ryanair.

John Goulding, CEO and Co-Founder at Workvivo, said: “Zoom’s rapid pace of innovation and the persistent dedication to building products with a human-first mindset is why we are most excited about joining the team,”

“Our platform replaces outdated, clunky, internal communications tools with a vibrant, familiar social experience and has a proven history of unparalleled levels of adoption.

“With Zoom, we can build great things together, make teamwork more meaningful, and extend collaboration beyond knowledge workers, allowing us to reach employees who have historically felt disconnected from the company.”

Workvivo’s founders and staff  will stay on after the close of the transaction, which is expected to happen in Zoom’s Q1 2024.

The terms of the deal were not disclosed.

Zoom’s Expansion

Zoom has made a handful of acquisitions since its founding, including Kites, Solvvy and Keybase. It has also invested in hardware manufacturers that support its platform, such as DTEN and Neat.

The acquisition of Solvvy provided the foundation for its move into the contact centre space following its failed takeover of Five9.

Zoom recently hopped on the generative AI bandwagon, revealing a host of tools at Enterprise Connect designed to drive employee productivity.

Just prior, it announced a strategic partnership with NuWave. Voice has been a focus for Zoom since it expanded beyond its meeting platform, recently announcing that Zoom Phone has passed 5.5 million seats.

 

 



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