Delivering Great CX with a Simplified CCaaS Strategy

Watch on YouTube

UC Today’s David Dungay hosts Anand Viswanathan, AVP & Global Head – CCaaS, Tata Communications.

In this session, we discuss the following:

  • The big customer challenges for businesses trying to implement a CCaaS strategy
  • Is CCaaS the answer to great CX?
  • Why should customers want a simplified experience when it comes to CCaaS?

To find out more, visit Tata Communications.

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