Data protection isn’t just a consideration for business leaders anymore, it’s a priority. As the world continues to digitally transform, and people spend more time working, playing, and communicating online, expectations about data privacy and security are evolving.

Today’s consumers demand that businesses take the right steps and precautions to keep their information safe, and regulatory bodies are following suit. In the last decade alone, countless new compliance policies and regulations have been created to defend consumers, from GDPR to the CPRA. While these evolving regulations represent new challenges for business owners, they also constitute a significant opportunity for UC providers.

Implementing data protection solutions, such as DPaaS into the UC toolkit offered to businesses gives UC providers a new way to differentiate their offering, and support customers.

So, why should UC providers consider investing in DPaaS?

What is DPaaS? Data Protection as a Service

DPaaS, or Data Protection as a Service, is a comprehensive solution offered by leading security and compliance vendors. The offering essentially aggregates a range of professional services into one convenient package, designed to assist UC vendors and their customers in preserving compliance.

With DPaaS services, companies can access a complete service desk of dedicated professionals, committed to offering assistance with all stages of the data protection process. The right vendors can help with everything from vulnerability scanning to penetration testing, data protection system management, incident management, and privacy policies.

Unlike standard data protection solutions, such as apps, add-ons, and distributed services, DPaaS provides businesses with everything they need to secure a UC environment in one package, offered for a fixed monthly fee.

The Benefits of DPaaS Solutions

First and foremost, leveraging DPaaS is an opportunity for business leaders and providers in the UC landscape to differentiate their services from the wide range of alternative options in the market today. Currently the global unified communications market is growing at a CAGR of 17.4%, and new vendors are appearing all the time.

Through DPaaS, companies can access a flexible solution for providing customers with support with their data security landscape. This not only increases the value of the UC offering, but also helps to boost brand loyalty, by addressing major pain points for companies.

Every organisation, no matter which industry they operate in, is now expected to adhere to a constantly changing variety of compliance regulations and guidelines. However, not every company will have access to the tools and resources they need to preserve compliance.

“Data serves as the lifeblood of organizations, driving innovation and decision-making. A comprehensive data protection solution is not just optional; it is vital for safeguarding sensitive information from evolving threats. Investing in a comprehensive data protection program is a strategic investment into the future. By securely harnessing the full potential of their data, organizations gain a competitive edge, ensuring resilience, trust, and long-term success in an increasingly data-centric world. Don’t just protect your data, empower your organization to thrive and stay ahead in the face of evolving cyberthreats.”  – Rebekah Allendevaux, CEO at Allendevaux & Company.

DPaaS ensures vendors can leverage the support of privacy specialists, certified cybersecurity analysts, ISO auditors and policy writers, on a recurring subscription basis.

Some of the key benefits include:

  • Improved reputation: Accessing DPaaS services isn’t just a great way for UC providers to improve their reputation as a leader in security and privacy solutions. It can also be a fantastic way for vendors to assist their customers in improving their own reputation with clients. With end-to-end support, customers will be able to minimize data breaches, improve security, and provide teams with the support they need to leverage UC solutions effectively.
  • Agility and scalability: DPaaS offers access to data protection support on a recurring, subscription basis. This means companies can access constantly up-to-date guidance and support, adjusted to address the needs of evolving regulations. DPaaS providers prevent teams from having to monitor regulations themselves, and make consistent changes to policies manually. They provide scalable, relevant support, based on specific company needs.
  • Solutions for specific industries: The best DPaaS solutions can provide assistance to companies in a range of industries, exposed to numerous regulatory guidelines. The best vendors can help business leaders to ensure their UC solution is ISO compliant, or provide assistance to companies in the healthcare, financial, and government space, ensuring they adhere to stringent data management practices.
  • Cost savings: As an all-in-one tool kit for data protection, DPaaS can deliver various cost saving opportunities to UC vendors and their customers. There are fewer infrastructure and human resources expenses to consider. Additionally, the ongoing service offered can be tailored to suit the specific needs of each business, ensuring leaders only pay for the support and assistance they really need.
  • Consistency: DPaaS solutions don’t just offer one-off support with a security or compliance issue. They ensure UC vendors can access an ongoing service, with continual upgrades and improvements. DPaaS solutions evolve over time, providing more advanced support and guidance to businesses based on their specific needs. Additionally, some leading vendors even keep auxiliary staff on-hand for global, always-on support.
  • Peace of mind: Perhaps one of the biggest benefits of leveraging a DPaaS solution is it ensures consistent peace of mind. DPaaS vendors can help with everything from created automated data backups, to implementing policies and recovery strategies. They can assist with orchestrated recovery methods, immutable storage efforts, and data redundancy.

Why UC Vendors Should Invest in DPaaS

Alongside all the benefits mentioned above, accessing a DPaaS solution can also offer a number of other advantages to UC vendors and their customers. The right provider can assist businesses with understanding and managing their data more effectively, keeping up to date with regulations and guidelines as they change. This reduces the risk of fines and reputational damage.

With DPaaS support, UC providers and their customers can make the most of their data, manage information more effectively, and ensure they’re not being exposed to any unnecessary risks. This is becoming increasingly important at a time when demand for data privacy is skyrocketing.

What’s more, DPaaS solutions can even assist UC vendors in supporting customers in the process of digital transformation, helping them to secure assets and team members working in a hybrid and remote world. DPaaS is more than just a way for companies to avoid fines and improve their reputation, it’s a valuable tool for unlocking the true value of UC data.



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