Yealink, the globally recognized leader in Unified Communication & Collaboration (UC&C) solutions, recently announced a significant transition of its Yealink Management Cloud Service (YMCS) to the Microsoft Azure platform.

Today, YMCS is hosted in Azure Blob Storage, with data centers located in Virginia, USA, and Frankfurt, Germany, providing localized data storage in compliance with legal and regulatory requirements.

In a recent interview, Vera Dong, a representative from Yealink, provided insight into this strategic decision. She began by emphasizing that Yealink has a global brand reputation to uphold.

“Yealink is secure, and Yealink provides secure products,” she said. “We are committed to maintaining the industry’s highest level of security standards worldwide.”

This migration is a strategic move that further reinforces the security infrastructure of Yealink’s product line, responding to increased demand for secure solutions in the UC&C and AV industries, she confirmed.

YMCS is an innovative cloud-based solution that comprehensively manages Yealink’s voice, video, and headset devices.

The platform simplifies remote management, provisioning, and troubleshooting, enhancing productivity and operational efficiency.

YMCS delivers precise control over regions, user groups, or device models. It eliminates the need for traditional, costly deployment by enabling automatic network connection.

Azure Makes Yealink YMCS Secure, Strong & Robust

The migration to Microsoft Azure assures enhanced security through multiple robust mechanisms. Azure’s built-in redundancy, failover capabilities, and security certifications such as ISO 27001, SOC 2 Type 2, and HIPAA offer a robust protective layer.

YMCS has also earned significant security certifications like SOC2 Type 2 and GDPR compliance, besides passing a stringent penetration test by independent testing lab NETSPI.

Moreover, YMCS leverages Azure’s extensive infrastructure capabilities, such as Azure load balancer for inbound and outbound network traffic control, Azure Virtual Machines for sensitive data encryption, and Azure Kubernetes Service (AKS) for flexible scaling and high service availability.

Data protection is ensured through Azure Active Directory, role-based access control (RBAC), and encryption at rest.

The market has seen a surge in video conferencing tool usage due to the COVID-19 pandemic. This increased reliance has also led to growing concerns over security and privacy breaches, necessitating improved security measures. The migration of Yealink’s YMCS to Microsoft Azure marks a substantial step towards addressing these concerns, demonstrating Yealink’s commitment to providing secure, reliable, and robust solutions to its customers.

“Yealink’s transition to Azure demonstrates its commitment to global reach and security,” Dong said.

Yealink Management Cloud Service (YMCS) & Azure

YMCS is a comprehensive platform that centralizes control of all devices within hybrid workplaces. It enables users to deploy, update, monitor, and troubleshoot devices effortlessly, bolstering business continuity. The platform excels at managing room devices, providing a quick overview of device connections, and enabling remote troubleshooting.

YMCS’ alarm system is an integral component which notifies admins about device offline statuses, firmware upgrade failures, low battery warnings, and more.

Aside from managing room and phone devices, YMCS offers convenient scheduling for off-hour tasks, bulk device management, and USB device management with alarm services for lost devices. The system especially benefits business partners, offering multi-tenant and remote services that save time and reduce labor costs.

YMCS provides enhanced data security by utilizing Microsoft Azure’s robust infrastructure, assuring users that their data is rigorously protected from unauthorized access. Security compliance credentials include a SOC 2 Type 2 report, GDPR compliance, NetSPI penetration test certification, and ISO 27001:2013 certification, affirming Yealink’s commitment to best-practice information security processes.

Click here to learn more about YMCS and Yealink security.



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