Brace yourselves… gone are the days of just going to a meeting and never gaining any value from it again.

Yes, you can take notes and press record but how often do you jot down every important detail or go back and watch the recording?

Chances are you don’t. You’re too busy engaging during the meeting. You’re too busy moving on to the next project. You’re too busy preparing for the next call. So, all the ideas, decisions, and questions from the meeting get forgotten.

Now consider the cost of a meeting. Say you have six employees on a call, their average salary is $100k, and that meeting lasts for an hour. You’re looking at a cost of $420!

That’s expensive. Multiply that one meeting by a company with 1,000 employees. You get the picture. So, when you couple cost and knowledge being lost during a meeting, your company could be continuously losing intangible value.

It doesn’t have to be this way. You shouldn’t have to write a (figurative) check for every meeting, scribble down every idea, share links to full length recordings, ask colleagues for updates on calls you missed, or request access to information that’ll help you do your job better.

Instead, your meetings should be automatically recorded, notes automatically taken, every detail outlined, and automatically sharable to everyone (with your permission, of course).

Enter Meeting Insights  – a game-changing Microsoft Teams app from leading advanced voice networking innovator AudioCodes. It turbocharges MS Teams with a virtually-limitless ability to capture, curate, search, and analyze content from your meetings.

Easily embedded in the giant Microsoft Teams platform, and accessible with just one click from the main navigation bar, Meeting Insights serves as a central place for every idea, customer pain point, question and answer, summary, company name, action item, decision, etc. shared during Teams meetings.

Meeting Insights leverages Generative AI (GPT & LLM) technology to produce each element (better known as meeting minutes) of the meeting notes; and organizes it all for every individual meeting via an intuitive and easy-on-the-eye interface. This is notetaking on autopilot.

When you have AI-powered meeting minutes, you have one tool centralizing one set of notes based on everyone’s contribution during the meeting – allowing you, your customers, staff, or vendors to speak freely, while your conversation is organized into actionable insights following the call.

These actionable insights or key moments are the ideas, content, objections, tone of voice, and decisions that make up conversational intelligence, aka the information that can be used to improve the way your team sells, leads projects, makes vendor decisions, or crafts a buyer persona.

Now that all this conversational intelligence is in one place, you and your co-workers can quickly search the constantly-refreshing repository of public meetings by keyword, topic, speaker, date, and consume the content of an hour-long meeting in a matter of minutes.

“November 22, 2022; the day OpenAI announced ChatGPT was publicly available – that was the big bang and now the sky’s the limit,” says AudioCodes’ Guy Yaffe.

“We’ve turned meetings into a goldmine of insights. But it’s not just about capturing what’s said; it’s about leveraging the power of Generative AI to analyze, organize, and share that rich content. Simply getting a summary out of a meeting could be a commodity in just a few weeks or months, but it’s about what you can then do with that information.”

Indeed, Meeting Insights delivers value to everyone in an organization, from Senior Executives to Project Management or HR and Recruiting.  AudioCodes also works with customers to build customizations and analytic reports based on unique requirements.

“You may have a memory of a specific slide in a meeting, but you want to recall what was the whole story behind it,” says Yaffe.

“Without Meeting Insights, that can be like finding a needle in a haystack. You may not have one hour to listen to a whole session, but you want to hear again what the CEO said on a particular subject, or better understand an issue a particular speaker or customer raised. With Meeting Insights, you can achieve that in minutes through the speaker or slide identification, keyword search, or a clickable outline or questions asked during the call, just to name a few.

“Most organisations spend between 30 and 40 percent of expenses on the payroll for employees, and all those people have either weekly meetings, sales reviews, or project meetings. What happens to all those shared ideas? Is the investment in those people really optimized? With Meeting Insights, it can be.”

Early adopters’ feedback is striking.

“At the moment, we think of our customers and us as belonging to a social network where we are all learning together,” says Yaffe.

“We share what we learn from the community, and our customer success management team then works with each customer to develop and build customizations based on their specific needs and work habits.”

“The extent to which Meeting Insights is improving those early adopters’ businesses is just the tip of the iceberg.”

To learn more about how AudioCodes Meeting Insights can help turn your Microsoft Teams meetings into reusable resources for your business, click here.



from UC Today https://ift.tt/UY7j4y9