In July 1981, Bill Gates and Paul Allen acquired the Disc Operating System. Now Microsoft is so enormous that it touches the whole workplace.
Yet, for IT managers in regulated industries, such as financial services, it causes headaches.
Since the SEC fined a Wall Street institution $200m because staff communicated with clients using private (unmonitored) SMS, compliance officers in banks have held sway. Their influence has often meant that banks turn off UC features because the data can’t be “captured”. (That is to say, monitored, archived and if necessary, “surfaced” – drawn to the attention of compliance officers.)
So IT managers have been scrambling to find solutions.
Multiple Compliance Solutions Reduces ROI
Capturing data must occur across multiple UC modalities. The need to capture applies to content within Microsoft Office 365 communications such as Outlook, Teams Chat, Voice and Viva Engage and to the underlying files on One Drive and SharePoint data. The entire team portfolio needs capturing and retention.
Regulated firms have often relied on a different compliance vendor that has supplied a solution for each Unified Communications modality and application or has not supported all modalities. That has led to multiple vendor relationships, administrative complexity and rising license costs. Then there’s a nagging doubt that an application isn’t being compliance-captured, so IT admins turn it off. Productivity plummets, damaging the ROI on Unified Communications investment.
Simplifying communications capture is where Theta Lake provides a Silver Bullet.
UC Compliance Capture Through A Single Pane of Glass
Theta Lake, the fast-growing AI-powered compliance platform, brings simplicity and reassurance to regulatory compliance capture.
Theta Lake achieves capture simplicity and reassurance as follows:
- It’s the only Microsoft Teams compliance vendor that is Microsoft certified.
- They were first to market with a compliance solution for Microsoft Viva Engage (previously Yammer)
- It has over 100 integrations with the entire suite of MS applications (and a significant array of UC solution providers such as Zoom, Cisco, WebEx and Ring Central, to name a few.)
- They span Voice over IP, Chat, video and whiteboards.
Not only does it provide 360-degree visibility of compliance status through “a single pane of glass”, but for administrators, it’s about ease of use.
The Simplicity and Reassurance of an iPhone App
“Theta Lake is as simple as downloading an iPhone app from the App Store,” explains Garth Landers, Director of Global Product Marketing, Theta Lake.
“We partner with Microsoft. We’re baked into its fabric. We integrate tightly with them. It’s not programmatic for Theta Lake buyers to have to plug us into Microsoft. They measure deployment in minutes and hours, not days and weeks.”
But What About the User Experience?
“For Microsoft users, it’s transparent. There’s nothing they need to do. How they interact and work with Teams and other Microsoft apps remains the same. Everything we’re doing is silent.” explains Landers.
“Theta Lake runs in the background, much like a utility would be to speed up your iPhone. You don’t want to know about it or be reminded. It knows what it needs to do. That’s how Theta Lake works.”
But will it run on an old MS-DOS machine?
To watch a recorded or live demonstration, please visit Theta Lake.
from UC Today https://ift.tt/ADsrfKp
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