Global security spending will reach $219 billion this year, yet over 80% of cyber incidents are caused by employees. With the constant threat of human error and ever-evolving compliance laws, even the most advanced software can be ineffective at keeping your organization secure and compliant.
So, how can we tackle this ongoing security issue and minimize internal risk? From a CIO’s perspective, I have identified the top three risks to security and compliance in Microsoft Teams and how to overcome them.
#1 Tackle human error with regular training
Human error is one of the biggest security risks facing organizations today. Without adequate risk training, employees can leave the front door open for bad actors to attack with social engineering attacks like phishing emails and CEO Fraud or by accidentally storing sensitive data on a public server.
Compliance and certification programs like ISO27001 or SOC2 can help protect your business against the threat of human error and data leaks. However, employee training must be comprehensive and consistently applied to the entire organization, with specialized training given to high-risk teams in development and operations. Business owners should also ensure that training is given regularly instead of a single session during onboarding since attack vectors and methodologies are constantly evolving.
I recommend that any training solutions be interactive to help with comprehension on a subconscious level. Monthly training should be under ten or even five minutes to retain focus and avoid burdening your employees.
#2 Choose your Multi-factor authentication method wisely
Another security issue for organizations is multi-factor authentication. Most businesses use SMS for MFA, which nowadays is so ridiculously easy to intercept that it should never be used.
A more secure approach to MFA is using the Microsoft Authenticator app, Google Authenticator app, or even email. You should also have a good policy and mechanism for tagging documents with the correct classifications to protect classified resources against unauthorized access.
#3 Take advantage of Microsoft’s inbuilt security and compliance tools
Keeping up with new regulatory laws can challenge businesses trying to remain compliant. As more countries and US states adopt the ‘right to forget’ and ‘right to privacy’ laws, knowing which ones apply to your organization can be confusing.
To help protect sensitive data, I recommend using Microsoft tools built into the Microsoft 365 E5 licenses that provide a full suite of data protection and compliance applications across the business.
However, organizations should remember to stay data-compliant while using third-party tools and services, especially when companies must record and store recordings for regulatory reasons. Luckily, there are a bunch of easy-to-configure and deploy call recording solutions in Microsoft Teams, like Call Cabinet, that are designed to keep businesses compliant without any disruption to your team.
Defense in depth should be your aim
In today’s digital world, if businesses don’t have a solid security compliance framework such as ISO27001 or SOC2, it is only a matter of time before their systems are compromised. But as a standalone, these certifications can’t guarantee protection against an intrusion or data breach.
AI is changing the landscape, and we must adapt.
The Era of AI is here, but what does that mean for security?
With AI being integrated with almost every product across industries, the need for robust security solutions around AI is more pressing than ever. And since AI is accessible to both protectors and perpetrators, organizations need to address the crucial aspects of security posture, regulatory compliance, and user communication in a tailor-made and integrated manner.
With the looming security issues around AI, we worked diligently to create iPILOT with Constellation. A groundbreaking security and compliance solution that provides a comprehensive overview of your information security, unified communications (UC), and compliance ecosystem.
We aim to arm your organization with go-to-market strategies to provide customers with robust, AI-empowered security and UC solutions. Constellation allows you to make critical decisions about UC, security, and compliance for your specific market so that organizations, from small businesses to large enterprises, can meet their distinct security, regulatory and compliance needs, fostering a secure and seamless digital landscape.
Constellation includes the latest Microsoft security toolsets, a secure Global Network with BYOC multi-carrier voice services, automated UC platforms provisioning, enterprise compliance recording, and enabling multiple ISO standards of best practices.
Future-proofing your business today is geared toward innovation but rests heavily on security. Start your journey today with iPILOT and Constellation – your pathway to secure and compliant digital transformation.
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