RingCentral has announced Tarek Robbiati as its new Chief Executive Officer.
Robbiati has been a member of the RingCentral Board of Directors since last December and was formerly Chief Financial Officer and EVP of Finance and Strategy at Hewlett Packard Enterprise. Robbiati will be CEO effective August 28, 2023, and will remain a member of the Company’s Board.
Robbiati commented:
The world and how we communicate is rapidly changing, and this is an exciting time for RingCentral. We are at the forefront of our industry, developing differentiated, cutting-edge solutions to meet the emerging needs of our customers. My focus will be on our customers and delivering operational excellence and sustainable, profitable growth. I am honored to take on the CEO role and deliver value to all our stakeholders.”
Robbiati’s CV illustrates almost three decades as a renowned strategic and financial operator, respected for his leadership roles within the telecom, media, technology and financial services industries.
Since 2018, Robbiati has worked as CFO and EVP of Finance and Strategy for HP Enterprise, where he was critical in pushing HPE’s portfolio to higher-growth and higher-margin areas. Under Robbiati, HP Enterprise more than doubled ARR while substantially growing cash flow.
Before HPE, Robbiati was CFO at Sprint Corp. Before Sprint; he held multiple leadership positions, including CEO roles at publicly listed and private companies in Australia and Hong Kong.
“Tarek is a proven senior business leader who knows our company well and shares our vision and values,” said Rob Theis, Lead Independent Director of RingCentral. “His insights have been invaluable in our boardroom. Tarek has an outstanding track record, having successfully scaled businesses while driving growth and profitability. As we planned for Vlad’s transition to the Executive Chairman role, it was critical that we find a CEO who could lead the next phase of our growth.”
Vlad Shmunis Moving into Executive Chairman Role
Chairman and outgoing CEO Vlad Shmunis will transition to the position of Executive Chairman with a remit of driving RingCentral’s strategic product vision and innovation.
“When I founded RingCentral two decades ago, we were a tiny, unfunded startup with an ambitious mission to improve how businesses around the world communicate internally and with their customers,” Shmunis said. “From those humble beginnings, we have become a recognized leader in our space and one of the largest pure-play SaaS companies in the world.”
Under Shmunis, also RingCentral’s Founder, the business became an industry leader in cloud comms, recording over $2.2 billion in annual revenues, 400,000 customers, 15,000 channel partners and roughly 4,000 full-time employees.
“My plan is to stay engaged in the Company while dedicating most of my time to innovation, product development and long-term strategy,” Shmunis added.
A Farewell from Mo Takibeh as COO and President
RingCentral also announced that Mo Katibeh, President and Chief Operating Officer, will stand down. Katibeh will remain an advisor to RingCentral to enable a smooth transition.
“Mo has played a pivotal role in building out our team, evolving our product roadmap, expanding our partner ecosystem, shaping our winning culture, and driving meaningful efficiencies in the business,” Shmunis enthused. “I want to personally thank him for his outstanding work ethic and the many contributions he has made to our company, and I wish him the best of luck moving forward.”
RingCentral’s Busy August
This week, RingCentral launched RingCX, the native, AI-powered contact centre solution.
RingCX is an easy-to-deploy offering that combines RingCentral’s central UC services — including message, video, phone, SMS, and fax — with contact centre and enhanced by a generative AI feature set. The end product is a next-gen, AI-powered solution that offers a complete, native omnichannel experience and enhances customer journeys.
RingCX is also integrated with RingCentral’s UCaaS platform, RingCentral MVP, for a unified employee and customer experience. RingCX is currently available in beta, with general availability scheduled for later in 2023.
RingCentral acquired the events business of Hopin last week, reinforcing its presence in the virtual event space.
RingCentral explained that the deal also included “engineering, product and go-to-market talent from Hopin”, complementing the acquired technology. Hopin Session is also integral to the agreement, which is designed to host virtual webinars.
The deal illustrates RingCentral’s portfolio of products expanding beyond collaboration and into the events space.
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