Ooma Acquires 2600Hz

Ooma has acquired 2600Hz for roughly $33 million in cash.

Ooma has acquired 2600Hz’s reseller and carrier-targeting portfolio of business communications apps. Among the products that Ooma has added are Kazoo, its open-source communications platform, and its proprietary applications via open APIs to offer UCaaS, CCaaS and CPaaS offerings, and AI tools and applications.

Describing itself as the “home of the internet phone service revolution”, Ooma is a U.S.-based telecom business whose solutions include communications services, such as Voice over IP (VoIP), and business and consumer phone service products.

The transaction enables Ooma to oversee the direction and development of 2600Hz’s technology roadmap. Ooma intends to complement the 2600Hz offerings with Ooma’s proprietary intellectual property (IP) to produce more powerful, scalable and open comms services for the industry.

Eric Stang, Chief Executive Officer of Ooma, commented:

We’re delighted to welcome 2600Hz into the Ooma portfolio of business solutions. This acquisition is complementary to our strategy to extend our leadership in serving business customers, both directly and now through other service providers, and it is expected to accelerate overall growth of Ooma and the reach of our solutions. We are excited to bring Ooma’s unique engineering expertise to better serve 2600Hz’s customers worldwide.”

Oom has been a proponent and user of 2600Hz’s open-source applications for over a decade and has comprehensively integrated its IP with 2600Hz. The acquisition aims to further Ooma’s integrated business service through the introduction of new Call Centre, CPaaS and AI capabilities.

The deal will grow Ooma’s customer base to encompass service providers and resellers leveraging 2600Hz for their tailored solutions. For 2600Hz, the acquisition will reinforce its offering by utilising Ooma’s low-cost telecoms infrastructure and scale and its mobile, web, desktop and other apps.

2600Hz is expected to add around $7 million in annual recurring revenue to Ooma’s business.

What Has Ooma Been Up To Recently?

In September 2022, Ooma acquired the UC service provider OnSIP, a deal which was expected to grow the company’s annual revenue by more than $10 million. 

The acquisition aimed to expand Ooma’s SMB (small and medium-sized business) customer base. Ooma compared OnSIP’s UCaaS solutions for SMBs to its own Ooma Office offering, a business phone system that includes video meeting functionality on its pro product. OnSIP offered its customers communications tools to improve business, deployment, and management. Customers of OnSIP could register on monthly or pay-as-you-go plans.

In August, Ooma launched a series of UC and contact centre features on its Ooma Office business communications service.

The new features encompassed online bookings, one-to-many messaging, messaging templates, team chat, CRM integrations, and an interface for the Ooma Office desktop application.

Ooma Office has three service plan options. Ooma Office Essentials costs $19.95 per user per month, Ooma Office Pro is $24.95 per user per month, and Ooma Office Pro Plus is $29.95 per user per month. Ooma Office Pro Plus includes all of the new UC and Contact Centre features, and the Ooma Office Pro service plan allows users access to messaging templates and the new interface for the Ooma Office desktop app.



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