Eventide Communications has announced plans to integrate Microsoft Teams into its NexLog DX communications recording solutions.
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As a result, NexLog DX users will gain the added capability to capture Teams calls using their existing recording setup, simplifying workflows, cutting down on operational costs, and providing court-admissible evidence that meets legal requirements.
The recording solution developers, Eventide, have now added more than 80 integrations to offer seamless recording solution for 911 and administrative phone systems, radio consoles, and land mobile radios.
Eventide’s VP of Sales, Mark Traeger, believes it may have bagged the number one cloud phone provider:
“We see a strong trend in public safety migrating administrative phone systems to cloud-hosted solutions, and Microsoft Teams appears to be the leader.
“Eventide is excited to bring this feature to market to complement our focused support for public safety and mission-critical industries.”
In fact, Eventide describes Teams as “integral” to business communications via video conferencing, chat, and file sharing within a single platform.
This view is affirmed by Gartner’s 2022 and 2023 UCaaS Magic Quadrants, a report that identifies the UCaaS market leaders, in which Teams scooped first place for both.
The integration can be deployed as an on-premises solution with a Teams proxy in the cloud, as well as a software-based solution. These can be hosted by Eventide or within the customer’s environment.
What is more, Eventide claims that the deployment setup takes less than hour.
The key features of Eventide’s solution include quality security and recording policy management, allowing customers to ensure privacy and compliance standards are met.
It also offers a FIPS-compliant (140-2) Linux appliance option for extra security.
According to Eventide, its integration approach focusses on achieving operational efficiency without compromising on security or performance.
The NexLog DX recorder can be utilised by a wide range of businesses. It even serves as an airport communications recording solution, providing a critical review tool, a legal safeguard, quality assurance, tail number tracking, and more.
“Morristown Municipal Airport (MMU) has been using an Eventide NexLog DX recorder for several years now for recording tower and ground operations frequencies.
“We have found it to be very valuable in maintaining and continuously improving the high level of safety and efficiency standards we have set for the operations team at MMU.”
Eventide has developed recording solutions to meet the needs of mission-critical sectors for more than 50 years.
The company was founded in 1971 in New Jersey, where it began as a broadcast radio recording company. When, in the 1980s universal 911 came into being, the company’s focus shifted to 911 call recording.
Fast forward to 2012, Eventide’s product line evolved into the NexLog DX-Series, with its NexLog 740 and 840 DX-Series models being its flagship models.
On the company’s website it sets out its ambition to be the global leader in mission-critical recording. In the short term, it plans to cover over 80 percent of all US PSAPs and grow its footprint across various sectors.
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