The article provides a snapshot of the vendors featured in our Microsoft Teams Security and Compliance Marketplace.
As the popularity of Microsoft Teams as a comprehensive communication platform continues to grow, demand for Microsoft Teams security and compliance solutions is increasing.
Though Microsoft’s technology has its own safeguards in place to protect companies and their data, organizations often need more extensive solutions for minimizing risks. Fortunately, many leading vendors offer comprehensive systems for boosting Microsoft Teams compliance, from interaction recording tools, to data storage solutions.
In recent years, these offerings have become more advanced, offering access to everything from automated risk detection, to AI-powered insights. To help you choose the right offering for your team, we’ve curated some of the top vendors in the security and compliance space into this market map.
- 46 Labs LLC
- AGAT Software
- ASC Technologies
- CallCabinet
- Dubber
- Frafos
- Insightful Technology
- Italtel
- Luware
- M5 Technologies
- Mida Solutions
- Numonix
- Oak Innovation
- Redbox
- Sansay Inc
- Smarsh
- TE-SYSTEMS (Anynode)
- Theta Lake
- Thinktel
- Ultatel
46 Labs LLC
Connectivity orchestration company, 46 Labs, helps companies maintain more control over their data, connectivity systems, and technology infrastructure. Specializing in the development of self-healing networks and digital transformation solutions, 46 Labs can tailor Microsoft Teams security and compliance solutions to the specific needs of each organization.
The company gives IT teams complete visibility and insight into their global voice and data services, with real-time analytics, traffic routing, and connection management. Plus, the company also offers global voice and messaging services in over 180 countries, alongside DDoS and malware-protected internet services. There’s even a managed hosting service available.
AGAT Software
Promising organizations opportunities to enhance productivity and ensure compliance at the same time, AGAT Software offers a range of solutions for business security. The company’s Microsoft Teams security and compliance solution, “SphereShield” is available on both the Azure marketplace, and Microsoft AppSource.
This solution offers access to real-time monitoring for data loss prevention, eDiscovery solutions that extend across multiple channels, and Microsoft Teams governance tools. There are ethical walls for blocking communications between certain users, as well as channel management solutions. Plus, companies can leverage AI-powered audio and video analysis, sentiment analysis, and a compliance-focused virtual assistant.
→ Explore AGAT Software
ASC Technologies
Responsible for a range of cloud-based recording and analytics solutions, ASC Technologies empowers companies and service providers with robust data protection options. The company’s compliance recording platform for Microsoft Teams (Recording Insights), captures all communication and media types effortlessly, across multiple channels.
The certified solution, hosted on Azure, allows teams to record and archive calls, meetings, screen sharing and video sessions. Plus, it ensures companies can leverage the Microsoft Cognitive Services ecosystem for transcription, translation, and analysis. There’s even a range of storage options to choose from, and an option to integrate the system directly with Dynamics 365.
→ Explore ASC Technologies
CallCabinet
Cloud call recording pioneer, CallCabinet, produces flexible solutions that empower companies to collect and analyze data from any device, on any platform. CallCabinet’s Microsoft Teams security and compliance solution is built on Azure, and features highly customizable settings, ensuring you can adapt your ecosystem to your specific requirements.
The system combines call and interaction recording, with quality assurance solutions, and unlimited voice analytics tools. Companies can access granular security and permission options, Teams app add-in controls, and a redundant, resilient architecture. Moreover, CallCabinet’s generative AI solutions make it easier to dive into the granular details of the data you collect.
→ Explore CallCabinet
Dubber
Officially certified for Microsoft Teams, the Dubber compliant call recording solution captures every conversation on your UCaaS platform instantly. It can record voice, video, and chat, and even integrate with other communication services. With Dubber, companies can replay and review transcriptions and conversations easily, and leverage in-depth insights.
There are tools for real-time search, keyword alerts and notifications, and AI-enhanced guidance. Plus, you can connect conversational records and data in Dubber’s Voice Intelligence Cloud to the apps you use already, such as Salesforce, and Google Data Studio. Dubber even works seamlessly with Microsoft Teams Operator Connect solutions.
→ Explore Dubber
Frafos
A member of the Frequentis group, Frafos produces intelligent session border controller solutions to address the Microsoft Teams security and compliance needs of operators and service providers. The ABC SBC platform addresses the needs of leaders migrating their VoIP infrastructure into cloud environments. It comes with built-in fraud protection solutions, such as dynamic black listing, rate limiting, and encryption.
Additionally, the ABC SBC leverages WebRTC technology, to deliver a secure and flexible solution for implementing real-time communications into every environment. With Frafos, companies can manage their infrastructure in a streamlined, unified space. The solution is even certified for use in highly regulated government environments.
Insightful Technology
The Insightful Technology team produces proactive compliance solutions to help companies capture and manage sensitive information. For Microsoft Teams users, the company offers a certified recording solution, capable of capturing voice, chat, video, and screen activities in an instant. The system comes with transcription and analytics tools, to help categorize insights and interactions.
Plus, companies have comprehensive control over how they secure, archive, and retrieve recorded interactions. There are even intuitive dashboards available, to assist with proactively spotting compliance issues, and streamlining audits. Users can also take advantage of Fusion AI analytics, for more in-depth intelligent insights.
→ Explore Insightful Technology
Italtel
Specializing in the areas of digital transformation and cloud migration, Italtel creates solutions that help companies optimize their technology stack, and improve compliance. As a certified partner for Microsoft Teams, Italtel has created a secure direct routing and SBC solution, called the “Netmatch-S” product.
This solution offers PSTN connectivity, and flexible service logic, with smart call routing, call barring, and admission controls. Additionally, users can set policies for employees based on profile and context. Italtel’s Business Communication solution also features a single dashboard for monitoring VoIP, video, and collaboration infrastructure.
Luware
Known for its robust contact center and routing solutions, built for Microsoft Teams, Luware also offers dedicated Microsoft Teams security and compliance technologies. The company’s range of technologies include live dashboards and reporting solutions for monitoring potential security risks, as well as intelligent routing systems.
Luware’s Microsoft Teams compliant recording offering also ensures organizations can capture communication across all channels, and store data in a secure archive. There are built-in quality checking tools, and voice transcription options for deeper insights. Companies can also take advantage of end-to-end infrastructure monitoring capabilities.
→ Explore Luware
M5 Technologies
Serving operators, service providers, and technology vendors, M5 Technologies offers a broad range of products to evolving businesses. For Microsoft Teams, M5 produces powerful gateways and session border controller solutions. The company’s products make it easy to connect your existing technologies to your Team instance, without compromising on data security.
M5 Technologies even strives to make the transition into the cloud as streamlined as possible, with Mediatrix Sentinel. With this vendor, companies can reduce infrastructure costs, optimize business productivity, and protect against common threats and data leaks. The organization even offers end-to-end technical support and guidance to beginners.
Mida Solutions
Part of the NUSO service provider group, Mida Solutions supports companies with the adoption of cloud communications, customer experience, and CPaaS solutions. Alongside a range of other products designed for Microsoft Teams, such as a Teams cloud contact center, attendant console, and queue manager, the company also produces security solutions.
The Mida Compliance Recorder for Teams is compliant with all the latest regulatory guidelines, and is multi-national friendly, with data stored in the operator’s country. There are APIs for business processing integration, and support for on-premises, cloud, and hybrid deployments. Plus, Mida Solutions gives companies comprehensive control over access permissions, with three levels of account privileges to choose from.
→ Explore Mida Solutions
Numonix
Specializing in the call and interaction recording landscape, Numonix delivers solutions that help companies capture and preserve crucial information. The organization’s wide range of compliance solutions include a “Teams Recording as a Service” offering. This allows businesses to capture essential data throughout the Teams environment, with a quick and simple deployment strategy.
Numonix’s technology is brimming with useful features, such as PCI muting capabilities, APIs for enhanced controls, and effortless metric tracking capabilities. Companies can even dynamically control recording notifications by group, and retrieve real-time monitoring data in seconds. The company also supports global deployment for larger enterprises.
→ Explore Numonix
OAK Innovations
OAK innovations, otherwise known simply as “OAK”, produces compliant call recording solutions for platforms like Microsoft Teams. The organization’s certified Microsoft Teams security offering, “ClarifyGo” is a hosted, customizable, and managed solution, that captures data from every type of interaction, from video to audio and screen sharing.
Companies can leverage simple search and playback tools, with tags and notes, and access a range of options to ensure card details aren’t recorded during transactions. There are solutions for sharing files securely with team members, as well as security and dispute resolution offerings. Plus, companies will soon be able to access compliant recording for Teams as a service from the OAK brand.
→ Explore OAK Innovations
Red Box
Software innovator Red Box offers a dedicated application for Microsoft Teams, allowing companies to capture, manage, and secure millions of conversations across multiple environments. The certified solution builds on the existing compliance expertise of the Red Box company, instantly storing and transcribing conversations in line with regulatory requirements.
The system can support dedicated Teams and mixed telephony estates, offering 99.999% service availability, and high-quality audio clarity. Additionally, the recordings captured are also pre-prepared for AI analysis. Companies even maintain complete access and control over their data with 100% open APIs, so they can import their data set into any crucial business application.
→ Explore Red Box
Sansay Inc
Helping companies to maintain more control over their VoIP networks, Sansay Inc is a well-known Session Border Controller vendor, with a range of solutions to offer business leaders. The company’s VSXi SBC is certified for Microsoft Teams Direct Routing, allowing companies to maintain their existing SIP trunking service providers and contracts.
The solution delivers secure high availability architecture, with media bypass and non-media bypass modes. It’s certified for emergency calling, and comes with 24×7 global engineering support. There’s also API support available, for seamless integration with third-party OSS/BSS and automation capabilities. Plus, Sansay promises fantastic uptime and reliability.
Offering enterprise solutions for risk management, digital security, and threat detection, Smarsh was one of the first companies to achieve Microsoft Teams certification for enterprise information archiving. The company’s Microsoft Teams security solution allows organizations to capture information from sessions through any communication channel, with native transcription and translation for more than 120 languages.
Companies can access cloud-to-cloud capture and on-premises capture solutions. Plus, the company ensures context from all conversations is retained in its native format, with message threading and meta data, for comprehensive auditing. Smarsh also ensures all information captured and preserved by teams is encrypted both in transit and at rest.
TE-SYSTEMS (Anynode)
Digital communications and security solutions vendor, TE-SYSTEMS, produces compliant connectivity solutions for Microsoft Teams. The Anynode 100% platform independent session border control can work as an interface for any number of SIP solutions. Certified for Microsoft Teams, the SBC converts port and directory information, routes session traffic and manages call numbers.
With TE-SYSTEMS and Anynode, companies can connect their Microsoft Teams instance to any hardware investment or telephony trunk. There’s also a comprehensive configuration wizard built into the system, to assist companies with creating secure connections. Plus, TE-SYSTEMS offers end-to-end support and technical guidance to teams.
Theta Lake
Recognized as a leading security vendor by analysts like Gartner, Theta Lake produces solutions that reduce compliance issues, and enhance data security. The company’s broad portfolio is packed full of tools for information monitoring, surveillance, and archiving. For Microsoft Teams security, Theta Lake offers a full suite of AI-based capture, archiving, eDiscovery and supervision solutions.
The system can automatically detect data leakage issues and compliance risks in shared content and chat environments. Plus, companies can take full advantage of a secure archive system, with customizable retention policies, and the ability to apply legal holds in the WORM compliant Theta Lake archive system.
Thinktel
VoIP solution and SIP Trunk providers, Thinktel acts as a partner for Microsoft Teams customers, helping them leverage direct routing capabilities with in-depth security settings. The Think365 Cloud Voice offering for Microsoft Teams offers companies secure session border controller technology, and direct routing capabilities tailor made to suit different business regulatory requirements.
Companies can access real-time media assessments, white glove porting migration services, and premium support for voice. Plus, there’s the option to access guidance from Thinktel’s team for user adoption and Teams governance training. Thinktel can even help organizations securely connect their cloud ecosystems with legacy hardware and resources.
Ultatel
Delivering all-in-one communications platforms to companies transitioning into the cloud, Ultatel is a technology vendor that specializes in cloud contact center and Microsoft Teams direct routing. The direct routing solution from Ultatel is primed for Microsoft Teams security, with a built-in session border controller system that protects and encrypts crucial data.
Companies can customize the features of their ecosystem to suit their needs, and leverage hyper-scale security and access control settings. Plus, Ultatel can work with companies from all industries to configure their Teams instance to specific compliance standards. The company even offers training and support to align and empower employees.
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