The article provides a snapshot of the vendors featured in our UC Security and Compliance Marketplace.
Preserving security and compliance in the unified communications landscape has become increasingly complex for business leaders. Changing regulations, the rise of new technologies like generative AI, and evolving workflows are all introducing new challenges to overcome.
To stay ahead of changing guidelines, companies need to leverage the latest tools to protect their data, employees, consumers, and intellectual property. Fortunately, the top security and compliance vendors in the UC landscape can help organizations of all sizes and industry to mitigate risk.
Offering everything from extensive access control solutions, to analytical and reporting capabilities, UC security and compliance tools are essential for today’s teams. We’ve assessed some of the top vendors in the industry, to show you the companies you should be working with in 2024.
- Allendevaux
- Theta Lake
- ASC Technologies
- CallCabinet
- AudioCodes
- Dubber
- Numonix
- OAK Innovation
- Microsoft
- AGAT Software
- iotcomms
- Smarsh
- Ribbon
- Cataleya
Allendevaux
Focused on the cybersecurity landscape, Allendevaux is a full-service data protection agency, committed to helping businesses understand their compliance obligations, and mitigate unnecessary risks. Working with businesses worldwide, Allendevaux offers a range of services, from data protection as a service, to business continuity management.
Their offerings also include a range of solutions for implementation and certification of secure solutions, internal auditing, incident management, and cloud security. The company even leverages innovative AI and automation tools for extensive protection. There are even specialist solutions for healthcare companies and financial brands.
Theta Lake
Recognized by analytics like Gartner, Theta Lake is a security and compliance company with solutions designed to address every business need. Their purpose-built compliance product suite is packed with solutions for risk monitoring, surveillance, and more. Plus, the company offers dedicated solutions for Microsoft Teams, with compliant recording and data analysis tools.
Committed to minimizing risk in the evolving unified communications and collaboration space, ThetaLake helps companies not only avoid compliance issues, but also enhance productivity and user satisfaction, while increasing the return on their UC investment. The brand is also committed to staying one step ahead of the latest regulations and technological innovations.
ASC Technologies
Specialists in cloud-based recording and analytical tools, ASC helps companies of all sizes close compliance gaps, analyze valuable data, and improve customer experiences. With recording systems for Zoom, RingCentra, and MS Teams, ASC ensures companies can comply with regulations from HIPAA to Dodd-Frank and FDCPA.
With support for a comprehensive omnichannel communication environment, ASC Technologies helps businesses collect and preserve all forms of data, from video to voice and text. Plus, the company’s flexible solutions leverage AI and automation capabilities, and can be deployed on a pay-as-you-go basis for budget-conscious companies.
CallCabinet
Compliance call recording company, CallCabinet offers intelligent tools to suit a range of industries, from Financial Services, to Healthcare, Retail, Manufacturing and Governments. With Finserve-strength compliance, CallCabinet delivers flexible services, ready to work with a range of systems, from Microsoft Teams, to Zoom, and Cisco Webex.
With CallCabinet, companies can collect and secure information on any device or platform, and leverage AI-driven conversational analytics. The company can even assist organizations with migrating data from any proprietary or legacy system into the cloud. Plus, it offers access to extensive quality assurance tools with automated alerts and notifications.
AudioCodes
With specialist solutions for advanced voice networking solutions and media processing, AudioCodes helps businesses mitigate and eliminate risks. The company works with clients to identify specific contractual, regulatory, and legal requirements, and implement them into the software stack. Plus, the brand also offers AI solutions for recording, voice intelligence, and quality monitoring.
With its SmartTAP 360 compliance recording and capturing suite, AudioCodes also ensures businesses can capture all of the details of critical conversations in one unified environment. The solution collects voice, video, and text-based data, and can integrate with collaboration platforms like Microsoft Teams.
Dubber
Security and compliance vendor Dubber delivers a variety of purpose-built solutions for compliance, ranging from compliant call recording solutions, to archiving tools. Dubber can capture rich content from all forms of communication tools, and offers the option to implement custom policy controls at a global level. Plus, there are supervision solutions to help businesses keep track of potential risks in real-time, regardless of their communication strategy.
With Smarsh, companies can maintain a comprehensive record of all of their communications, with in-depth context. Plus, there are powerful search tools to streamline auditing journeys, and advanced capabilities for things like content remediation and redaction. The platform can even leverage AI to provide rapid insights into possible threats.
Numonix
Offering compliant recording solutions for everything from Microsoft Teams, to communication solutions from RingCentral and Avaya, Numonix is a multi-faceted software company. The organization’s flexible ecosystem of security and compliance tools can capture information from every mode of communications instantly, with a range of recording modalities.
Numonix also offers a comprehensive fully-managed Azure software as a service solution, with a cloud native core and quick, simple deployment. The company’s offering is compliant with a range of industry-specific regulations, from GDPR, to MiFID II, HIPAA, and more, and features comprehensive 256-bit AES encryption.
OAK Innovation
Communications software company Oak Innovation delivers security and compliance solutions for call recording, logging, accounting, and more, suitable for use with a variety of UCaaS ecosystems. Solutions like the “ClarifyGo” service offer access to rapid and contextual cloud-based recording systems for Microsoft Teams, plus there are tools for extensive reporting and live dashboards.
Oak partners with the world’s leading technology platforms to ensure advanced functionality and consistency in their compliance solutions. The company also offers tools for quality measurement and speech analytics, to help companies draw more insights from their essential data. Plus, there are comprehensive access controls available to help reduce data breaches.
Microsoft
Microsoft’s range of security and compliance solutions have evolved drastically in recent years. The Teams platform can integrate with various privacy and compliance tools, and comes with solutions for organization-wide two-factor authentication, single-sign-on, and compliance monitoring. Plus, Microsoft has its own dedicated security and compliance center for risk management.
The Microsoft Purview ecosystem offers solutions for auditing, secure call recording and data management. What’s more, Microsoft recently introduced its Security Copilot offering, a generative AI-driven solution for risk detection and mitigation that helps organizations implement more comprehensive strategies for eliminating threats.
Specializing in the unified communications market, AGAT Software is a security and compliance solution vendor delivering comprehensive tools for ethical and safe business management. The company offers solutions like the Ethical Wall to restrict interactions among users based on compliance standards, as well as real-time DLP tools.
AGAT also offers comprehensive archival and secure storage solutions for compliant communications capture, as well as innovative AI tools. These intelligent tools can automatically capture meeting video and audio transcripts, and deliver insights into potential threats. Plus, they allow companies to implement end-to-end strategies for communication evaluation on every channel.
Iotcomms
Based in Stockholm, Iotcomms is a security and compliance company offering access to video, voice, and alarm risk mitigation. The company’s toolkit helps companies understand and reduce potential threats in their communication stack. Organizations can set up custom notifications and alerts for specific risks, establish secure connections between devices, and build automated workflows.
Iotcomms also delivers comprehensive call recording solutions to businesses, allowing them to capture useful insights from their existing voice platform with granular controls. The company’s highly flexible ecosystem can adapt to the needs of various businesses from different industries, and even offers connectivity with IoT devices.
Smarsh
Delivering archiving and compliance solutions for highly regulated industries like finance, Smarsh addresses a range of risks in the communication landscape. The company’s toolkit serves 95% of the world’s top financial firms, and captures content from a range of channels, including Microsoft Teams, WhatsApp, and Slack. With Smarsh, companies can access purpose-build archiving and data management toolkits, as well as eDiscovery tools.
The company even offers comprehensive solutions for conversation monitoring, with supervision tools that help companies spot and quickly review potential risks. Plus, there are artificial intelligence, machine learning, and natural language processing features built into the ecosystem, for more robust compliance strategies.
Ribbon
Global provider of communications technology spanning over 100 countries, Ribbon offers trusted solutions for data management and capture in the UC landscape. The organization is committed to protecting personal and company data at scale, with advanced data protection controls, access management, and session border controller services.
With Ribbon’s technology, companies can leverage secure networking and cloud communication capabilities, whether they’re using Microsoft Teams or a range of other communication platforms. Ribbon’s IP optical networking solutions even help to transport services and information based on business needs, and help to enhance business productivity and efficiency.
Cataleya
Cataleya offers companies a broad portfolio of intelligent solutions for security and compliance. The toolkit provided by the company includes enterprise and carrier-grade session border controllers, messaging solutions, voice quality of service tools, and fraud analytics. Companies can leverage the Orchid Cloud solution for comprehensive secure cloud management and access.
There’s also the Orchid Link solution, designed to connect networks to solutions like Microsoft Teams and Zoom with higher levels of security. There are built-in tools for automating security and compliance management, as well as innovative options for technology customization. Companies can even generate data analytics with machine learning and artificial intelligence tools automatically.
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