SIPPIO and Clerk Chat have partnered to launch an integrated text messaging solution for Microsoft Teams.

“SIPPIO Text Messaging by Clerk Chat”, available now, integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams. The vendors add that Apple Messages for Business is coming soon.

Adam Cole, CEO of SIPPIO, said:

We are thrilled to introduce this transformative solution that fundamentally expands and enriches our partner’s communication capabilities. SIPPIO Text Messaging by Clerk Chat is a strategic investment in the future of communication, elevating how businesses connect with the world.”

Available as a stand-alone offering for existing Teams Phone users or bundled with SIPPIO’s award-winning voice solutions, SIPPIO Text Messaging by Clerk Chat empowers channel partners to expand their market presence, open new demand channels, increase customer value and boost average revenue per user.

SIPPIO noted that this announcement marks the latest in a series of feature enhancements to the SIPPIO platform, creating new opportunities for channel partners to expand their offerings, drive new revenue streams, and maximise their customers’ investments in the Microsoft Teams ecosystem.

By bundling this innovative service with SIPPIO’s existing award-winning voice platform or offering it as a stand-alone option, partners can cater to a broader range of customer needs and deliver more excellent value.

“Our partnership with SIPPIO is a significant step forward,” commented Will Chertoff, Co-Founder of Clerk Chat. “By combining our expertise, we are delivering a seamless and intuitive digital communication experience within Microsoft Teams. Clerk Chat is renowned for its conversational messaging tools, ensuring every interaction is both personalised and impactful.”

More Details On SIPPIO Text Messaging By Clerk Chat’s Feature Set

SIPPIO Text Messaging by Clerk Chat offers a suite of key features designed to enhance communication capabilities within Microsoft Teams.

It integrates messaging directly with Teams phone numbers, supporting SMS and advanced messaging platforms. Dynamic cohorts for customisable contact groups, AI-driven Assistants for scalable conversations, and robust workflows for intricate communication flows enable streamlined operations.

This service is versatile enough to meet the unique needs of various industries, including real estate, government, and emergency services, making it a comprehensive solution for diverse communication requirements.

What Has SIPPIO Got Up To So Far This Year?

SIPPIO has announced a significant enhancement of its Microsoft Teams Phone service in March.

The new offerings provide advanced reporting, call recording, AI-driven insights, and integrated messaging, enhancing the Teams Phone experience for global businesses.

SIPPIO states that the continuous expansion of its application portfolio presents fresh opportunities for channel partners, empowering them to offer a broader range of services to their clients. By enriching the Teams Phone experience with supplementary services, SIPPIO asserts that partners can increase average revenue per user and enhance customer retention, fostering long-term success and profitability.

What Major Teams Stories Have Happened This Week?

This week, Microsoft announced Team Copilot, an expansion of its flagship AI assistant into becoming a “valuable member of your team”.

Unveiled at the Microsoft Build 2024 event, Team Copilot aims to transform the AI-powered assistant from a behind-the-scenes helper into a meeting facilitator, group collaborator, and project manager. Users will have complete control over assigning its tasks and responsibilities.

Team Copilot will be integrated into Microsoft Teams, Microsoft Planner, Microsoft Loop, and more, aiming to boost user productivity and collaboration beyond the current capabilities of Copilot.



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