Clerk Chat has joined the Pax8 Marketplace, allowing it to empower SMBs with secure business texting.

Clerk Chat outlines that this strategic partnership enables Managed Service Providers (MSPs) to deliver its robust SMS, WhatsApp, and RCS for Business capabilities to their SMB customers, intending to address the growing demand for efficient and modern comms solutions.

Pax8 offers MSPs a centralised platform to access diverse apps and services. With Clerk Chat now available in the Pax8 Marketplace, MSPs can reinforce their competitive position by incorporating a sought-after comms solution into their portfolio. Clerk Chat suggests this addition is particularly beneficial for businesses aiming to bolster customer engagement and streamline their operations.

Alexander Haque, CEO and co-founder of Clerk Chat, commented:

We are excited to partner with Pax8 to make Clerk Chat available to more MSPs. This partnership allows us to extend our reach, enabling MSPs to equip their SMB clients with a robust texting solution that supports customer engagement and drives business growth.”

Clerk Chat conveys it provides a thorough suite of features designed to enhance communication for businesses, both with their customers and internal teams. It connects massive platforms like Microsoft Teams, Zoom, and Webex to SMS, enabling enterprises to text-enable their existing phone numbers on these platforms.

Clerk Chat emphasises it integrates smoothly with organisations wishing to maintain their current phone systems. This allows them to retain their VoIP providers for calls while benefiting from Clerk Chat’s powerful texting functionality. The company stresses this flexibility makes it an ideal solution for businesses looking to expand their communication capabilities without overhauling their infrastructure.

The business highlights that it meets industry standards for security and compliance, which it says makes it a reliable solution for regulated sectors such as finance and healthcare. Its intuitive interface intends to require minimal training, streamlining comms workflows and ensuring easy adoption by teams.

“We are excited to welcome Clerk Chat to the Pax8 Marketplace, empowering our MSP community to deliver even greater value to their clients through a world-class AI telecom solution,” said Ryan Burton, VP of Marketplace Vendor Strategy at Pax8.

“Clerk Chat’s innovative AI agents and texting solutions are raising the bar for productivity and client engagement. The demand we’re seeing from business owners to text with their clients is off the charts, and we’re thrilled that Clerk Chat will allow our MSPs to bring this level of interaction with their customers.”

What Else Has Clerk Chat Been Up To Recently?

SIPPIO and Clerk Chat partnered to launch an integrated text messaging solution for Microsoft Teams in May.

SIPPIO Text Messaging by Clerk Chat, now available, integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams. Support for Apple Messages for Business is coming soon. This solution is offered as a stand-alone option for existing Teams Phone users or bundled with SIPPIO’s award-winning voice services.

The integration seeks to enable channel partners to broaden their market reach, create new demand opportunities, enhance customer value, and increase average revenue per user (ARPU).

Meanwhile, last month, NUWAVE announced the launch of its new Business Text Messaging solution in partnership with Clerk Chat.

This feature integrates SMS, MMS, and WhatsApp messaging into widely used platforms like Webex, Microsoft Teams, and Zoom, aiming to transform how businesses engage with customers across multiple channels. Powered by iPILOT, NUWAVE partners can assist organisations in optimising their comms strategies, enabling seamless and efficient multi-channel interactions.



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