DIDWW has released its latest cloud PBX offering phone.systems v3.0 to enhance modern business communications.

DIDWW, a provider of two-way SIP trunking and messaging services for operators and businesses, has unveiled phone.systems v3.0, a major upgrade to its innovative cloud PBX platform. The latest release introduces a dedicated phone app optimised for enterprise comms, enhanced CRM integrations, and additional advanced functionalities.

“We are proud to introduce phone.systems v3.0, a state-of-the-art cloud PBX,” said Marius Martinkus, Technical Operations Manager at DIDWW.

This latest version addresses the evolving needs of businesses with its user-friendly app and numerous advanced features. Our goal is to provide reliable and innovative communication solutions that help our customers achieve greater efficiency in their operations and drive significant business growth.”

DIDWW suggests that its phone.systems v3.0 establishes a new standard in the telephony industry with a raft of creative features and enhancements. This advanced cloud PBX seamlessly integrates with leading CRM platforms, including Salesforce, HubSpot, Pipedrive, Zendesk, and Zoho.

DIDWW also outlines that users can benefit from features such as call journaling, automatic contact creation, and the ability to associate users with CRM agents, delivering a more streamlined and efficient communication experience.

More Information On The Phone.Systems V3.0

The new dedicated phone app, compatible with iOS, Android, macOS, and Windows, aims to deliver robust softphone functionality alongside features such as a shared business contact directory, selectable caller ID, and “lost calls” tracking. DIDWW affirms that these and other convenient tools are designed to streamline businesses’ daily workflows. Its intuitive design aspires to ensure a seamless and efficient user experience.

DIDWW asserts that phone.systems 3.0 also features a significantly enhanced interface for user onboarding and management, built for scalability and user-friendliness. Its unique management capabilities aim to enable instant activation of voice configurations as they are graphically assembled, granting immediate access to the voice system. DIDWW adds that this intuitive interface is accessible directly from any web browser, ensuring convenience and flexibility.

The latest version of DIDWW’s cloud PBX introduces AI-powered call transcription and summary features, seeking to enable rapid overviews and detailed records of conversations.

Additionally, advanced functionalities such as sentiment analysis and key topic extraction provide insights into customer emotions and main discussion points. Finally, talk-to-listen ratio metrics are intended to help improve communication balance, enhancing overall efficiency and understanding for businesses.

DIDWW, VitalPBX Partner on Advanced VoIP and PBX Solutions

This time last year, DIDWW and VitalPBX partnered to deliver premium VoIP and PBX solutions for customers.

DIDWW partnered with VitalPBX, a UC PBX vendor, last November to enhance communication capabilities for VitalPBX users. This collaboration enables seamless access to DIDWW’s two-way SIP trunking and SMS services, expanding the feature set available to VitalPBX customers.

VitalPBX users can leverage DIDWW’s extensive coverage of local, national, mobile, and toll-free virtual phone numbers across more than 80 countries. DIDWW’s SIP trunking solution offers fully compliant voice services with effectively unlimited call capacity, flexible SIP trunk configurations, truly local dialling, and superior audio quality, catering to businesses of any size.



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