Amazon is reportedly struggling to implement its full-time return to office (RTO) mandate due to a lack of space in US cities.

Amazon’s policy, initially announced in September, began on January 2, and it has reportedly struggled with implementing the new policy since the beginning of this year. Bloomberg has reported that it has had to delay the return to office for many US cities, including New York, Phoenix, Dallas, Atlanta, Houston, and Nashville, because of a lack of office space and parking spaces for all its employees.

Meanwhile, Business Insider reported that UK workers can still apply to work remotely for one or two days a week. In the Netherlands, where Amazon has to coordinate with a work consul, staff can work a three-day-a-week structure.

Following the announcement of the full-time return in autumn, an anonymous survey conducted on an Amazon Slack channel with over 30,000 employees revealed significant dissatisfaction with the RTO mandate. Within a few days, the average satisfaction rating was just 1.4 out of 5, with one representing “strongly dissatisfied” and five representing “strongly satisfied.”

Similarly, a survey on Blind, a forum for verified tech professionals, gathered responses from 2,500 Amazon employees. The results showed that 91 percent of respondents were unhappy with the RTO policy, and nearly 73 percent were considering exploring job opportunities elsewhere.

Amazon’s earlier RTO policy, introduced in February 2023 and rolled out in May, required employees to spend three days a week in the office. In a letter shared on the company’s website, CEO Andy Jassy stated that the three-day in-office arrangement had “strengthened [their] conviction about the benefits” of on-site work.

JPMorgan Follows Amazon And Dell With Full-Time RTO Mandate

Meanwhile, JPMorgan has mandated a full-time RTO for all employees, the latest development in the hybrid work debate, following in the footsteps of full-time RTO pioneers Amazon, AT&T and Dell.

JPMorgan, the US’s largest bank, has ended remote and hybrid work for all staff, with a global employee base of over 316,000.

Bloomberg revealed that since April 2023, 60 percent of its employees have already been required to work in the office five days a week. The remaining 40 percent will now also transition away from hybrid and remote work arrangements. While the bank recognises that this decision may not sit well with everyone, it says it’s moving forward with its plans to enforce full-time office attendance across the board.

JPMorgan CEO Jamie Dimon is allegedly a workplace traditionalist who is sceptical of remote and hybrid work arrangements, believing in-person work is best for collaboration and learning.

Reuters quotes the memo:

Now is the right time to solidify our full-time in-office approach. We think it is the best way to run the company(…) We know that some of you prefer a hybrid schedule and respectfully understand that not everyone will agree with this decision. Being together greatly enhances mentoring, learning, brainstorming and getting things done.”

According to Reuters sources, some JPMorgan employees expressed dissatisfaction with the RTO mandate by posting comments on the company’s intranet. The complaints, according to one source, highlighted issues such as increased commuting and childcare expenses, as well as concerns about mental health and stress. The second source noted that the intranet page was locked after more than 300 comments were posted within the first hour.

JPMorgan assured workers they would be given at least 30 days’ notice before transitioning to a full-time office schedule. The bank also advised staff to consult their managers if additional time was needed to address personal preparations for the change.

A JPMorgan spokesperson confirmed the memo’s details to Reuters but declined to provide additional comments.



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