August is gradually coming to an end, and the colder months are just around the corner.
Fortunately, the Unified Communication and Collaboration landscape is still rolling out the hottest new technology to keep us connected, productivity, and efficient.
Over the last seven days, we’ve had discussions with ALE, reported on the new purchasing choices of the Cisco Webex team, and introduced insights into cloud call recording and AI from Dubber.
If you haven’t had an opportunity to keep up with all the reports as they rolled out from UC Today this week, don’t panic. We’ve put together a list of our favourites to keep you informed.
Alcatel-Lucent Enterprise Discusses RingCentral Partnership
ALE (Alcatel-Lucent Enterprise), recently announced some exciting evolutions in its communication and collaboration strategy. The next step in the company’s growth includes a partnership with RingCentral, which will begin the launch of the Rainbow Office for next-level communication and collaboration.
To learn more about the new side to the Rainbow, the UC Today team and Dave Michels of TalkingPointz caught up with the EVP of the Cloud Communication Business Division for Alcatel-Lucent Enterprise, Moussa Zaghdoud. We also heard from the EVP of Global Sales and Marketing, Rukmini Glanard, from Alcatel-Lucent Enterprise.
Check out the full conversation here.
Cisco Prepares to Buy BabbleLabs
Leaders in the communication and collaboration environment, Cisco, recently announced a new acquisition. The team will be buying the privately-held company, BabbleLabs, an innovator in the use of AI technology for the separation of human speech and noise. According to Cisco, the purchase is part of a comprehensive strategy from the company to update meeting experiences.
Adding BabbleLabs into Cisco Webex video will allow the Cisco team to intelligently remove background noise from conversations for team members in busy environments. According to the Cisco team, this new feature will be essential not just for the remote working landscape, but for employees returning to the office too. Read the report here.
Dubber Introduces New Call Recording AI
Dubber, a call recording and voice intelligence solution, recently announced new general availability for all eligible Telstra users. After announcing their early adopter plan in February, the company made it’s UC and AI-enhanced services available to everyone. These solutions promise various benefits, without a huge amount of initial investment.
Compared with on-premise tools, Dubber removes the limitations and expenses commonly associated with call recording intelligence. You can also use the technology to automatically transcribe conversations and store them in the cloud. The solution offers insights into everything from tone of voice, to sentiment and keyword mentions. Learn more here.
Element Introduces Secure Universal Messaging
Element, a European company committed to making messaging more secure for the masses, recently announced that it had achieved the largest contract in the world for collaborative software. Element has now agreed to deliver its decentralised system for communication to the German states of Hamburg and Schleswig-Holstein.
Element promises today’s teams will have a unique way to stay connected on the move, and away from the office. More importantly, Element doesn’t put any device or data security at risk when helping employees to collaborate. For today’s businesses with a significant focus on privacy and safety, that’s essential. Check out the details on Element here.
Zoom Suffers Partial Outage
The video conferencing company, Zoom, which currently has more than 300 million daily meeting participant, underwent some significant outages across the United Kingdom and the United States. Just before 9AM EST, the business tweeted about reports from users who couldn’t access the video conferencing technology. The outage also comes in as many school districts and universities around the globe return to the physical environment.
Zoom noted at 11am that it was working on fixing the interruption, and at around 12:40pm, it announced that the issue was fixed. A look at Down Detector found more than 16,000 reported outages from people using the service. You can learn more about all the details of the partial outage here, and what it means for Zoom.
What were your favourite stories from this week’s news roundup?
Let us know in the comments below or join the conversation on social media. Don’t forget to share your own stories with our editorial team too.
from UC Today https://ift.tt/31MnFeq
0 Comments