Leading provider of SME PBX systems, Yeastar, recently announced the arrival of the new P-Series PBX system as part of a global launch event. Yeastar’s solution is more than just a standard PBX, combining presence, mobility, collaboration tools, and voice into an all-in-one offering.
As today’s SMEs struggle to content with rising expectations and demands from customers, the P-Series PBX system offers the perfect environment for all-in-one communication stack management. The newly launched solution addresses the new needs of the marketplace and fills the UC gap for SMEs. This is an exciting step forward for Yeastar and a thrilling announcement for SMEs
What to Expect from the P-Series PBX
The P-Series PBX system demonstrated at the virtual launch event will come with a host of incredible features and capabilities to explore. Thanks to Linkus UC clients, users can turn desktops and mobile phones into office extensions in seconds. The Linkus UC clients will keep employees productive wherever they are, with features like one number for any device, voicemail, and colleague status information. Other features of the P-Series PBX include:
- More effective call handling: The operator panel with the P-Series PBX is a visual console where receptionists can quickly manage incoming calls based on employee availability. Users can drag and drop to dispatch calls to ring groups, queues, and extensions from a web browser. Advanced features like call transfer, park, monitor, and more are also available
- Greater call centre functionality: The P-Series PBX has enhanced VoIP functionality built in to ensure cross-device functionality, geographical independence, flexibility, and a more economical call centre solution. Features include automatic call distribution, interactive voice response, call recording, queue panel, wall panels, SLA, reporting, and analytics
- Greater convenience: The P-Series PBX system features intelligent design to deliver unparalleled administrator and user experience, including NFC read/write, visualized call management, and granular permissions based on user roles. Enriched presence status is another fantastic feature
As part of the global launch event, Yeastar promised a lengthy list of features to transform the way that SMEs handle calls and customer experience. From business and telephony features to administration and security solutions, the P-Series covers everything an SME could need.
More Innovation Still to Come
Alongside a host of unified communications, telephony, and administration features announced at launch, Yeastar also revealed some upcoming additions to the roadmap in the near future. The company says that more advanced features for Enterprise and Basic P-Series PBX Solution customers are already on the way.
Just some of the upcoming features that will roll out soon include CRM integrations, video conferencing solutions, and WebRTC calls for convenient communication anywhere. The company is also looking into software-based and cloud-based deployment options for the P-Series PBX too. On top of that, customers can look forward to a host of additional third-party integrations to provide more seamless connections between the tools they use every day.
You can learn more about the latest SME solution to arrive from Yeastar by checking out the P-Series product page or viewing the launch event here.
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