With hybrid working now here to stay, it’s critical that businesses enable secure, flexible and collaborative communication solutions for their fully remote and hybrid workforces. UCaaS is the means by which they can put all users on a level playing field by combining voice, video calling, document sharing, virtual meeting and chat on a single platform. This empowers teams whether they are in the boardroom or their dining room – or moving between the two. 

While the expectation is now to be able to work from home if they want to and more than five million people in the UK are working from home, it’s now essential that they are provided with the technology to be productive, safely and securely. For those working in spare rooms, living rooms or their kitchens, it’s also important that employers consider that these are workers’ homes, not their own facilities so solutions not only need to perform their work function but also fit into the home environment. 

Hybrid working is now more appealing for employees and recruits so businesses must also find a way to serve employers and customers who refuse to be bound by wires and physical locations. With unified communications it is possible to avoid the initial costs that are frequently associated with establishing an advanced communication strategy.  

“One of the biggest advantages we see for our customers is that they can connect people across geographical distances,” says Duncan Ward, Chief Executive Officer of Enreach UK.

“This is a win for businesses that have employees located in different regions of a country or the world, and that need to collaborate often. And with the no set up costs, businesses feel a lot more confident in making that switch. Businesses of all sizes can leverage the power of communication to further their business interests and revenue” 

Obviously, connectivity is a given and hybrid working demands fast Wi-Fi; but it isn’t just the performance that is required. Companies also need a robust communication solution supported by a reliable network. This can reduce the risk of being in the middle of an important call and losing the connection. Ensuring 24/7 customer support and resolving any issues before they impact on businesses is also extremely important. This will help you to further streamline communications, ensure your team are always connected and maximise productivity.  

If employees are set up in a home working space, they may do more emailing, web browsing, video conferencing, and uploading and downloading files to online document sharing platforms. This means quicker responses and less time wasted by going from device to device, employees can keep moving through their day without any obstacles. 

“Communication is essential in preparing businesses for next-generation operations,” adds Director of Sales, Roan Pratt.

“I think for businesses that have been unwilling or unable to move beyond their on-premises infrastructure, UCaaS has been particularly revolutionary for them. It is unquestionably an important part of our future, especially given the transformational shift toward a work-from-anywhere culture that we have seen over the past two years” 

If you are looking to find out more about unified communications, and how it can elevate your business, work-life balance and culture get in touch with Enreach today. 

 

 



from UC Today https://ift.tt/Zq58QBs