The Webex App for Salesforce is now available from the Salesforce AppExchange to offer IT admins a seamless path to integration.

Salesforce customers can now deploy Webex Meetings, Messaging, and Calling, with Webinars available soon.

Webex App for Salesforce also allows Salesforce customers to improve their workflows due to not having to switch apps.

Dario De Santis, Product Leader at Cisco, commented in a blog post: “Whether you are looking for a comprehensive solution to streamline lead prospecting, collaboration on opportunities or customer engagement/service workflows, the Webex App for Salesforce has got you covered.

“Working throughout the Sales lifecycle requires constant communication and collaboration, both internally among Sales team members and externally with customers.

“When your Customer Relationship Management (CRM) software is integrated with your collaboration tools of choice, then the experience of closing a deal is less stressful and more rewarding.”

According to Webex, sales and service representatives can benefit from the Webex App for Salesforce due to working on one platform.

The app allows users to avoid switching between programmes, consolidate all customer interactions within Salesforce and track performance through collaboration-related reports.

In June, Webex partnered with Bluescape to deliver a Bluescape for Webex application which is a new workspace alternative to screen sharing.

Hybrid and remote teams can add the Bluescape for Webex app to their current Webex meeting application, gaining access to whiteboarding tools, content sharing, and more.

Cisco recently launched a Webex Wholesale Route-to-Market (RTM) for Service Provider partners to meet the needs of small to mid-sized businesses (SMBs).

The Wholesale Partner Program features multiple packages that allow users to access the capabilities of the Webex Suite.

The sales model includes a single contract with each partner, which enables them to extend Webex voice, video and collaboration technology for SMB customers.

 

 



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