RingCentral’s new AI Video features are now generally available on both RingCentral Video and RingCentral MVP. 

The cloud communications provider is rolling out features including advanced meeting insights, RingCentral Whiteboard, live transcription, noise reduction, reactions, and remote desktop control. 

RingCentral Video Pro has already added hundreds of advanced video features, RingCentral Rooms, and offers customers free meetings without 40-minute time limits. 

Mo Kabiteh, President and COO for RingCentral, said: “Video meetings shouldn’t be limited. 

“RingCentral Video Pro is a free and full-featured solution that allows any customer to run HD video meetings without 40-minute time limits. 

“There’s absolutely no catch, and there’s no requirement to purchase a subscription. 

“Furthermore, users can join video meetings directly through their browser without requiring any downloads and can also enjoy amazing new AI-enabled features.” 

New Features 

Advanced Meeting Summaries: This new feature makes it easy to catch up on meetings using AI-based meeting summaries. The AI technology also captures the most important moments in meetings with a video highlights reel. 

Whiteboard: The RingCentral Whiteboard provides participants with a digital canvas for collaboration. This capability creates a map to enable users to navigate the whiteboard more easily. 

Live Transcription: AI-powered live transcription transcribes conversations in real time, which is particularly useful for participants who have joined late and need to catch up without interrupting the meeting. Transcripts can be viewed during the meeting or downloaded to review later. 

Noise Reduction: AI noise reduction automatically filters unwanted noises, including dogs barking and typing sounds, resulting in higher quality audio for participants. 

Reactions: Participants can now use non-verbal communication, including “go faster” and “slow down” emojis. This enables participants to provide feedback without interrupting the speaker. 

Remote Desktop Control: Participants now have the ability to take control of one another’s desktops, which can make it easier for the individual giving a presentation as they will be able to control slideshow presentations and more.

RingCentral announced new features would be coming to Rooms in July this year, and later it revealed Whiteboard was also set for release.

Kira Makagon, Chief Innovation Officer for RingCentral, said: “One of our innovation goals is to make hybrid work simpler by delivering best-in-class video meeting capabilities. 

“Our prior investments in AI, including RingCentral’s 2020 acquisition of Deep Affects, are unlocking new added-value for customers and allowing us to deliver new capabilities that can’t be matched. 

“Many of us are spending countless hours in meetings, and both automation and AI have the potential to increase efficiency, support better productivity and collaboration – all while reducing meeting fatigue.”  

RingCentral MVP recently hit five million paid seats, which the company sees as validation of its decision to invest in enterprise UC and mobility. 

The company also doubled its strategic partner seats, the COO Mo Katibeh announced last month. 

 

 



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