Video collaboration has emerged as one of the most valuable tools for today’s hybrid, remote, and traditional teams. Promising opportunities for improved engagement, more streamlined meetings, and enhanced productivity, video conferencing tools have become a mainstay of any office.
As demand for these visual communication solutions continues to grow, developers in both the software and hardware landscape are exploring new ways to make video more powerful. Artificial Intelligence (AI) is quickly finding its way into various aspects of the video conferencing landscape, boosting everything from resource management to the quality of presentations.
Via AI solutions, companies can enhance the audio and video in their conferencing sessions, more effectively schedule rooms, and even deliver more personalised experiences to every user. Here are some top ways AI can improve video conferencing.
1. Enhancing Audio and Visual Experiences
From a hardware perspective, AI solutions are being implemented into video bars, cameras, and speaker systems, to help enhance the quality of conversations between staff. Video cameras can come with active participant framing, and resolution upscaling technologies to improve picture quality. Facial recognition systems can provide users with insights into the people they’re speaking with in seconds, or allow people to log into a video conferencing system as soon as they walk into a room.
Audio improvements in speaker and microphone tools such as intelligent noise cancellation and acoustic fencing help to eliminate unnecessary distractions in meetings. Some systems even come with access to smart assistants built-in, so users can effectively control the settings of their video conference without touching a screen or device. These voice assistants can even instantly capture and record crucial parts of meetings.
2. Streamlined Meeting Summaries
Often, many of the most time-consuming aspects of meetings occur after the conversation is over. Summarizing meetings is important for ensuring team members can check back on the items discussed, and keep track of action points. However, taking notes during a meeting and arranging them into an effective summary can lead to productivity issues.
AI-powered voice assistants and solutions built into video conferencing solutions can transcribe meetings automatically, and generate summaries in an instant. These tools can collect information as it’s shared during a conversation, assigning different statements to users based on voice and facial recognition technology. The same tools can also highlight crucial keywords in a meeting, suggest action points, and create video highlights for key talking points.
3. Improved Presentation Capabilities
Many meeting sessions via video are used for the presentation of crucial information. During brainstorming sessions, training experiences and other announcements, employees need to share various forms of media. Virtual whiteboards with built-in AI capabilities allow companies to rapidly create and share all kinds of valuable content with their colleagues.
AI systems can also come with presenter-tracking features, which follow employees around the room, and make sure crucial content isn’t missed. There are even tools which can automatically position a speaker’s video feed around physical whiteboards and digital presentations, to boost engagement. All the while, these tools can also consistently eliminate noise and distractions, and gather information about the core topics discussed in a presentation.
4. Better Resource Management and Scheduling
Scheduling video conferences can be a cumbersome and time-consuming process, particularly at a time when countless meetings take place on a daily basis. Most companies find themselves using a number of calendar apps and tools to keep track of resources and available rooms.
However, with AI video conferencing capabilities, companies can unify all of the tools they use to manage their resources into one ecosystem. AI assistants can rapidly access online calendars to suggest meeting times and spaces which might be available for specific needs.
If a meeting needs to be postponed or rescheduled, the AI system can offer alternative dates, taking the different time zones of attendees into account. Some solutions even come with proximity detection and person counting features, which allow facilities managers to understand the usage metrics of each room.
5. Enhanced Understanding
As the world of work continues to evolve, and hybrid and remote opportunities offer new ways to connect with diverse employees around the globe, sometimes communication gaps can emerge which need to be bridged.
AI solutions can be extremely helpful for improving understanding between users. Closed captioning and real-time translation tools can allow users to follow conversations when words are spoken in a different language.
Live transcription systems make it easy for all users to keep track of a conversation, even if a voice or video feed becomes garbled or problematic. Additionally, there are AI tools available to help with accessibility for people with disabilities. For instance, companies can create solutions which automatically convert spoken audio into written text for those with auditory issues.
6. Insightful Analytics
A huge benefit of AI in any environment is it makes it easier for businesses to collect, leverage, and understand large amounts of data. As companies continue to spend more time in video meetings, it’s becoming increasingly important for business leaders to track crucial metrics related to engagement and performance.
AI systems can track sentiment and engagement levels of individual employees within a team, showing companies where attention spans begin to wane. They can provide insights into the amount of time spent in each meeting on different activities and agenda items. These tools can also track crucial metrics about meeting productivity, and the total length of each meeting.
The Growing Market for AI Video Conferencing
As companies continue to invest in new tools to unify and synchronise workers, AI-based video conferencing tools are growing more popular. Whether delivered in the form of virtual assistants, chatbots, or intelligent tracking systems, AI solutions can help business leaders to improve the efficacy and productivity of each meeting.
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