Learning how to clear Microsoft Teams cache clutter might not seem particularly important at first. But it could be the key to improving your Teams experience and minimizing potential issues.
While Microsoft is constantly working to make the Teams experience more robust and intuitive, it can still suffer from occasional issues. Many applications, including Teams, use a “cache” to store temporary data and other recently accessed files.
The Microsoft Teams cache is a valuable but often overlooked part of the ecosystem. By storing temporary data, Teams ensures users can access the same information again quickly, with minimal lag. However, like any cache, the Teams storage system can become cluttered over time.
The more information you store in your Teams cache, the slower the app will likely run. You might even find your app starts taking up extra storage space on your system.
Here’s how to clear the Microsoft Teams cache and get your app back on track.
Why Clear the Microsoft Teams Cache?
Clearing an application’s cache is common practice in the digital world. While Teams, and many other applications, can suffer from performance issues for various reasons, sometimes the core reason for a slow or broken app is an overfilled cache.
Just as too much information on a computer, tablet, or smartphone can slow down its performance, a cluttered cache on Teams can make it harder to access your files and collaborate efficiently.
If Teams starts running slowly for you or your employees, clearing the cache could be the easiest way to fix the issue. The good news is learning how to clear Microsoft Teams cache clutter is relatively straightforward (and safe). However, deleting your cache on Teams will remove previously cached settings, such as icons, thumbnails, and other information.
When you clear the cache on Teams, it forces the clients to re-download fresh files. You shouldn’t lose any data or message history because Microsoft stores this information in the cloud via Office 365. If you’re concerned, however, you can always back up any critical data on Teams.
How to Clear Microsoft Teams Cache Data on Windows and Mac
There are a few ways to clear the cache for Microsoft Teams, depending on your operating system or device. Sometimes, simply closing Teams and restarting the app (or your computer) is enough to clear the cache.
You can also sign out of Teams and then back in to essentially “restart” the system.
How to Clear Microsoft Teams Cache Data on Windows:
To clear your Microsoft Teams cache on Windows quickly, right-click the Teams icon in your taskbar and select the “Quit” option. Next:
- Open the “Run” dialog box on Windows by pressing R and the Windows logo key.
- When the dialog box opens, type %appdata%\Microsoft\Teams and hit “Ok”.
- Delete all the files and folders in the directory.
- Restart the Teams client.
How to Clear Microsoft Teams Cache Data on MacOS:
The process for clearing your Microsoft Teams cache on MacOS includes many of the same steps you’d use for a Windows device. If Teams is running, right-click the icon and select “Quit,” or use the shortcut Command+Q. Next:
- In the Finder application, open the “Applications/Utilities” folder.
- Double-click on “Terminal.”
- Enter the command: rm -r ~/Library/Application\ Support/Microsoft/Teams
- Hit “Return”
- Restart your Teams client.
Clearing Cache Data on Chrome, iOS, and Android
As most Microsoft Teams fans know, Teams isn’t just available as a desktop app. Users can also access the application on smartphones and directly on their browsers. If you need to clear the cache for a web or mobile Teams version, the steps are slightly different.
How to Clear the Microsoft Teams Cache on a Browser
If you’re using a browser to access Microsoft Teams, the location of the data cache will vary depending on the browser you choose. You should be able to search for “cache” information relating to any popular browser online.
However, here’s a quick guide to how you can clear your browser on Chrome:
- Go to the web interface for Microsoft Teams on your browser.
- Click on the padlock icon in your URL bar (next to the URL).
- From the menu, click on “Site Settings.”
- Select “Clear data,” then restart your browser.
How to Clear the Microsoft Teams Cache on iOS or Android
Clearing an app’s cache on Android is simpler than on iOS devices. On Android, you only need to open your smartphone’s “Settings” page and go to “Apps.” From there, scroll down to Teams and tap on the app.
Select the “Storage” option, and click “Clear cache.” This should empty your cache without affecting the functionality of the Teams software. On iOS, the process is slightly more unusual due to the complex security settings on Apple devices.
The only effective way to clear cache files on an iOS phone or tablet is to offload, uninstall, then reinstall the Teams app. To do this:
- Open your device’s “Settings” app, and tap “General.”
- Select the “Storage” option for your device.
- Locate and tap on the “Teams” app.
- Choose to either “offload” or “delete” the app.
Offloading the app will remove all temporary Teams data on your device, including information within the cache. However, the app icon and other vital data will still be accessible. If you uninstall the app, you’ll need to reinstall it again before accessing Teams.
How Often Should You Clear the Teams Cache?
Learning how to clear Microsoft Teams cache data is a valuable way to improve app performance. However, you shouldn’t need to do this too regularly. In the future, as Microsoft continues to enhance the Teams ecosystem, clearing the cache may become less necessary.
For instance, the new Microsoft Teams client, Teams 2.0, is built on new Microsoft architecture, which could improve the overall efficiency of the app. Microsoft has already said this new Teams version will offer better performance and a reduced memory footprint for users.
This could mean you’ll be able to use the Teams app for a lot longer without worrying about an overfilled or cluttered cache.
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