Jabra’s latest research into hybrid work meetings has uncovered that Millennials are more than four times as likely to feel excluded in online meetings than Boomers.
The Hybrid Ways of Working Global Report focussed on online meetings, highlighting areas for organisations and employees that could improve collaboration experiences.
Other findings included more than 55 percent of colleagues reporting that video makes them feel as involved as when they are in the office, and 55 percent also believed that colleagues appear more engaged when their video is on.
Holger Reisinger, SVP at Jabra, said: “As we all know, hybrid work is now the norm for millions of knowledge workers worldwide, bringing with it new challenges to the way we collaborate with one another.
“While employees speak to the well-being benefits of flexible work, many employers have struggled to lead widely distributed teams.
“Moving forward, it’s essential that leaders give employees the tools they need and allow them to join meetings from where it best suits them.
“This will instill trust, empower decision-making, and allow the best ideas to rise to the top.”
Millennials in Meetings
In spite of many technological advancements to promote productivity and inclusivity in meetings, Jabra’s research has found there is a generational divide when it comes to online meeting experiences.
While Millennials are four times more likely than Boomers to feel left out in online meetings, Generation X and Boomers were found to be twice as likely to feel included in a conversation.
Jabra puts forward the possibility that Millennials may lack the confidence to speak in meetings as they are the youngest and least experienced employees.
Leaders should, therefore, bring these generational differences to consciousness and leverage meeting technologies to create more inclusive hybrid working experiences.
Camera On or Off?
According to Jabra’s research results, using video could positively impact your career, with 55 percent of employees perceiving those who kept their video on as more competent, engaged, and trustworthy.
Interestingly, Millennials feel the most pressure to keep their cameras on, which may be connected to the same lack of confidence and inexperience that makes them feel side-lined during meetings.
Jabra encourages leaders to think carefully before setting mandatory video use policies, as they may be creating division, unhealthy social dynamics, and other issues in the process.
Adjusting to the Office
The pandemic forced many employees to quickly adapt to remote meetings. Now, the reverse may be true for a large portion of remote workers returning or moving to the office for the first time.
Jabra’s research has shown that 45 percent of employees are reluctant to take meetings in meeting rooms because they are more comfortable using their own laptops than meeting room technology.
Many organisations are not doing enough, Jabra says, to support those returning to the office to educate them about the technology.
Not only will this help workers to transition into hybrid working environments, it will also mean their meeting room technologies are being used more effectively.
Last month, Jabra integrated Microsoft’s AI tools into its Panacast 50 and Panacast 50 Room System.
UC Today’s David Dungay discussed the Panacast 50’s new features, the next phase of hybrid work, and more.
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