RingCentral is transforming the communication landscape, one UCaaS deal at a time.
The innovative communications company has earned a top spot in the Leaders section of the Gartner Magic Quadrant for UCaaS 8 years in a row. Plus, it’s constantly making waves in the industry with powerful new technologies, solutions, and integrations.
Every year, RingCentral introduces new, more advanced features to address the needs of its target audience, adapting to the ever-evolving communications landscape.
With solutions to match any business need, RingCentral is having a meaningful impact on the digital transformation of some of the biggest companies in the world. Today, we’re taking a closer look at RingCentral’s UCaaS solutions, and how they’re solving real-world business problems.
RingCentral UCaaS Deals: An Introduction
RingCentral’s flagship UCaaS offering is the MVP platform, an all-in-one ecosystem combining video, workflow automation, artificial intelligence, cloud telephony, messaging, and collaboration. The comprehensive toolkit gives business leaders access to a comprehensive environment where staff members can share ideas, connect, and turbocharge their productivity.
RingCentral’s UCaaS solution has earned its position as a leading toolkit in the communication world. Not only does it offer all of the functionality businesses need to communicate and collaborate, but the platform is highly flexible too.
Users can implement add-ins like RingCentral Rooms and Webinars into their ecosystem based on their specific needs. Plus, the platform has its own dedicated app market for integrations with tools like Google, Microsoft Teams, and Salesforce. There’s even a range of open APIs available for automating and enhancing business workflows.
The deals available for the platform vary depending on the needs of each company, the number of users they want to support, and any add-ons they want to access. Options start as cheap as £7.99 per month per user for an annual “Essentials” plan, and range up to £24.99 per month per user for advanced features, device status reports, unlimited storage and unlimited EMEA business calling.
The Impact of RingCentral UCaaS: Case Studies
RingCentral’s UCaaS solutions have transformed some of the biggest companies in the world, from the Fairtrade foundation, to Costa Express.
RingCentral’s impressive case studies demonstrate exactly how much of a return on investment companies can expect to receive from the cost-effective communications platform. The MVP solution has helped countless businesses to overcome core issues with flexibility, scalability, team collaboration, and even customer service.
Here are some behind-the-scenes insights into how RingCentral’s UCaaS deals are transforming businesses around the globe:
Waitrose and RingCentral:
Waitrose, for instance, one of the UK’s leading supermarket chains, needed to make some significant changes to its operations in recent years.
It wanted to ensure every partner with a device in its ecosystem would have access to telephony, and was struggling to connect the dots between its tools. The team decided the right cloud technology could allow them to improve collaboration and performance, while also enhancing customer experience. The company chose to roll out the RingCentral cloud phone app.
Instantly, the business saw a significant benefit to its operations. Team members could communicate more effectively, and partners were no longer tied to a landline phone for crucial calls.
Lush Cosmetics and RingCentral:
Elsewhere, Lush Cosmetics was also facing issues with its legacy phone infrastructure before seeking support from RingCentral. The company was suffering from reliability issues, and limited scalability, making it harder to expand into new regions.
Lush turned to its longtime solution partner, CDW, who recommended investing in the RingCentral UCaaS platform. RingCentral MVP has an immediate impact on the Lush team’s operations. Every member of staff could easily access and use the new system.
Plus, the solution gave Lush access to valuable reporting tools, to track customer care team performance, and forecast scheduling requirements. RingCentral’s technology even gave staff members more flexibility, ensuring teams could remain just as productive outside of the office as they were in a traditional environment.
Lush was thrilled with RingCentral’s flexibility and scalability, noting how easy it was to set up new licenses for short-term staff during busy periods. Plus, transitioning away from its legacy phone system allowed RingCentral to reduce phone costs by around £20,000 per year.
PHMG and RingCentral
World leading audio-branding agency PHMG also discovered the benefits of accessing RingCentral’s powerful MVP platform. The cloud communications manager for the team found the company’s existing on-premise phone systems were falling short of expectations.
The brand realized it needed to move its phone system into the cloud, to leverage higher levels of reliability and scalability. As the tech team introduced RingCentral’s phone system to the global team, they discovered a host of advantages.
The PHMG company was able to finally embrace true remote working opportunities, ensuring teams could access calls wherever they were. Plus, RingCentral’s global telephony solutions meant the business could begin to access and support talent from all over the globe.
RingCentral even gives PHMG’s customer care managers an intuitive dashboard they can use to set up calls more effectively, and record interactions for training and compliance purposes.
Severine Hierso, Director of Product Marketing, International at Ring Central says:
“As our case studies showcase, RingCentral offers businesses of all shapes and sizes the chance to innovate and thrive. By providing cost-effective and thoughtfully tailored technology, we give businesses the chance to build an infrastructure that works for them and sets them up for the future in an increasingly digital workplace.
Our customisable packages are designed to accommodate the unique requirements of each business and offer seamless integration with popular workplace tools. We work alongside our clients, rather than shoehorning every business into set packages that don’t meet their needs. With RingCentral as their chosen UCaaS partner, organisations can custom make their own virtual working environment and address common challenges such as unreliable communication, limited collaboration among distributed teams, and visibility issues.”
The True Value of RingCentral’s UCaaS Deals
RingCentral’s UCaaS deals and incredible technology provide businesses from all industries with the tools they need to excel and thrive, without spending a fortune on innovation. The affordable MVP packages are adaptable to suit business needs, and ensure companies can leverage a host of valuable features, without having to purchase a multitude of different tools.
All of the RingCentral packages can be adapted to suit the needs of each business, with popular integrations available for leading workplace tools, as well as powerful APIs. What’s more, they support the transforming business environments of the modern world, addressing common problems in the professional space.
With RingCentral, world-leading brands can overcome issues like poor reliability, limited collaboration among distributed teams, and problematic visibility. What’s more, the cloud-based solution offers growing businesses the freedom they need to continue investing in extended, worldwide growth, through global support.
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