Project Audio Visual has launched the ‘first and only’ fully certified global network that offers Microsoft Teams Rooms installation and support.
The Microsoft Teams Rooms and unified communications specialists have partnered with more than 36 Microsoft partner businesses to enable global coverage, which includes procurement, 24/7 support in local languages, and qualified regional engineers available to assist in-person.
Project Audio Visual has been a Teams Rooms provider since 2018, helping organisations to transform into hybrid workspaces, operating a digital workflow, and facilitating meeting equity for both office and home workers.
Steve Hudson, CCO at Project Audio Visual, explains: “As businesses and their workforce continue to expand across countries, we are here to support all their global endeavours.
“Our Global Teams Rooms Network ensures seamless support between countries and regions and draws on local knowledge and unrivalled Teams Rooms expertise.
“This network brings significant benefits to our global clients, including procurement in country to ensure local warranties and maintenance contracts and local support, as well as access to our global support portal, where we solve 93% of challenges remotely.
Hudson added: “Everyone we have partnered with is a certified partner of Microsoft so we can be sure they bring the same exceedingly high standards as our own team are known to deliver.
“As approved Microsoft partners, our whole network also benefits from first access to new innovations from Microsoft’s approved device manufacturers.”
Who are Project Audio Visual?
The Microsoft Teams providers aim to improve unified communications experiences for workers by ultimately introducing Teams Rooms solutions.
On the company’s website, it lays out the step-by-step approach it takes to achieving this, beginning with a free consultation in which it learns about its customers’ needs and then draws up a plan to make the changes that will benefit their stakeholders.
Project Audio Visual will then design a bespoke solution to match the specific requirements. Next, they will bring their twenty years’ installation experience to provide a team that will integrate the new technology.
Finally, the company will offer lifetime support, training, and consultations to ensure the Teams solutions continue to work effectively.
The company is currently partnered to a large range of Microsoft Teams certified manufacturers, including Microsoft, Neat, Jabra, Lenovo, Yealink, Crestron, Shure, Samsung, LG, Poly, Sennheiser, and many more.
Why Microsoft Teams Rooms?
UC Today recently spoke to Doug Remington, General Manager of EMEA at DTEN, about three key areas driving Microsoft Teams Rooms adoption, which are Teams tools, consistent experiences, and set-up and management.
Teams is able to meet the demand for spaces catering to diverse needs through its wireless content sharing and video capabilities, and collaborative tools like annotation and whiteboarding.
Central to Teams’ offering is its ability to provide a consistent user interface experience, which should be matched by the hardware running it so that users do not need to spend time learning how to use each setup.
Deployment is also an important aspect to consider. By introducing an all-in-one collaboration solution, such as Teams, the design and installation processes are simplified, failure points are limited, and IT workloads and reduced.
Elsewhere in the Microsoft Teams partner ecosystem, Granite recently became a Microsoft Teams Operator Connect partner, enabling organisations to connect to the Public Switched Telephone Network (PSTN).
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