Mitel has appointed Bill Dunnion as its new Chief Information Security Officer.

Dunnion will oversee Mitel’s information security strategy, security architecture, and compliance with security standards. He will also assess, develop, and implement industry best practices for security across the organisation.

With over two decades of progressive experience spanning various industries, Mitel underlines that Dunnion brings a significant understanding of IT, cybersecurity, and risk management to the business. The vendor also stresses Dunnion’s extensive expertise encompasses cybersecurity trends, compliance with security standards and frameworks, as well as emerging business risks.

Dunnion said:

I am very excited to be joining Mitel to take on this important role. The security threats that businesses face today are ever-changing, which makes it critical for organizations to implement agile solutions that maintain the confidentiality, residency, and protection of the data that employees and end-users rely on. I am eager to work with the combined Mitel and Unify teams to provide a cohesive and comprehensive security program for all our stakeholders.”

Prior to joining Mitel, Dunnion served in IT and cybersecurity leadership roles at Calian Ltd, 2Keys Security Solutions, and Bell Canada. In his recent position as Senior Director of Corporate Cybersecurity at Calian, he was responsible for developing, implementing, and operating the company’s corporate cybersecurity programme. Dunnion operationalised the programme within the NIST framework and ensured compliance with ISO and SOC2 standards.

“Security is at the forefront of everything we do at Mitel,” added Jamshid Rezaei, Chief Information Officer at Mitel. “In today’s world, providing secure, reliable, and compliant digital tools, including communications and collaboration solutions, for our employees, partners, and customers is more crucial than ever. Bill’s proven leadership, combined with his considerable experience in implementing and operationalizing cybersecurity policies and procedures, is a great asset for Mitel.”

Mitel’s Year of C-Suite Change

The past 12 months have been momentous for Mitel.

In October, Mitel welcomed Charles-Henry Duroyan as its new Chief Operating Officer (COO) and Head of Mergers and Acquisitions (M&A). Duroyon oversees Mitel’s global business operations, supply chain, and data privacy office. He will also manage the business’s strategic planning and M&A initiatives.

In November, Luiz Domingos assumed the role of Chief Technology Officer and Head of Large Enterprise R&D. Domingos joined Mitel following the company’s acquisition of Unify.

Domingos’ remit involves collaborating closely with the R&D department and product development leaders to maintain the integration of emerging technologies in Mitel’s product roadmaps. Domingos’s additional responsibilities entailed providing executive direction on growing Mitel’s flexible UC solutions to consider evolving customer needs.

In September, Mitel appointed Sophie Ames as its new EVP and Head of Human Resources Operations across more than 30 countries. In her role, Ames will hold the titles of Employee Value Proposition (EVP) and Chief People Officer (CPO), securing her a place in the company’s C-suite.

Meanwhile, in February, Mitel expanded its international sales C-Suite by appointing Simon Skellon as its new SVP and Head of International Region for the EMEA and APAC.

Skellon oversees Mitel’s sales strategy in the EMEA — excluding the DACH region, which comprises Germany, Austria and Switzerland — and APAC regions. His remit includes bolstering Mitel’s global expansion plans following 2023’s Unify acquisition.

Mitel also created a dedicated DACH sales team to expand its presence in the region, with Christian Jessel appointed as Mitel’s new Head of DACH.

This step arrived after a period of growth following the acquisition of Unify last year, illustrating Mitel’s ambition to solidify its position as the leading UC player in the DACH region. In his new role, Jessel oversees Mitel’s DACH sales strategy and drives growth in the critical markets of Germany, Austria, and Switzerland.



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