Managing the modern workplace is far from simple, particularly in a world of hybrid and flexible work, where the dynamics of your office can change from one day to the next. Tools like the “Humly Workspace Solutions” portfolio aim to address the challenges modern business leaders face.

From providing employees with apps they can use to reserve desks and meeting spaces, to enabling access to intuitive wayfinding, floor planning, and visitor management tools, these applications help businesses to optimize resource allocation, and improve workplace experiences.

The question is, how does Humly stack up against the countless other platforms companies can access with similar features and capabilities? We put this platform to the test, to uncover the pros and cons of using Humly for enhanced workspace coordination.

Quick Verdict: Pros and Cons

Humly’s workspace solutions combine intuitive hardware and software into a single package businesses can use to better coordinate their work environments. The easy-to-use ecosystem is ideal for companies experimenting with various flexible work scenarios, from hot-desking spaces to office neighborhoods.

Although Humly stands out for its intuitive software and hardware packages, it does fall behind some alternatives in certain areas. For instance, the package includes limited reporting features, no AI-powered tools to help with scheduling, and no help-desk or ticketing tools.

Pros:

  • Easy to use and convenient software
  • Exceptional hardware, suitable for all office spaces
  • Excellent interactive floor plans and wayfinding capabilities
  • Convenient integrations with platforms like Microsoft Teams
  • Integrated visitor management

Cons:

  • No transparent pricing structure
  • No integrated AI capabilities for scheduling
  • Limited reporting features

Humly Workspace Review: Overview and Key Features

Humly is a simple platform designed for comprehensive workspace management. It combines tools for desk and room reservations with visitor management applications, wayfinding tools, and floor plans. Plus, Humly offers access to various intuitive hardware solutions for the modern office, such as booking devices and room displays.

The company aims to give businesses of all sizes the tools they need to optimize resource allocation and improve workplace coordination. Let’s take a closer look at the key components of Humly’s workspace management portfolio.

The Hardware: Room Displays and Booking Devices

While most workspace management software can integrate with a host of devices from other third-party vendors, Humly is one of the few companies to offer a range of proprietary solutions. The Humly room display, for instance, is a streamlined and convenient screen that can instantly show users all the information they need to know about a room or space.

Using Humly’s software, business leaders can configure the display to showcase availability, capacity, amenities, and more. The solution even comes with built-in protections and security features to help improve compliance in the office environment.

Alongside its display, Humly also offers access to an intuitive “booking device.” This slimline system can be connected to a desk or meeting room, giving users an easy way to reserve a space or check in to a room in seconds. It’s ideal for hot desking spaces and office neighborhoods, where team leaders need to keep track of the availability of environments in real time.

Humly Reservations: Desk and Room Booking

Like most of the workplace management solutions we’ve reviewed in the past, Humly comes with a comprehensive “Reservations” app, which allows any users to book a room, space, or desk, either directly through Humly’s web app, the booking device, or Microsoft Teams.

Administrators can use the built-in control panel to highlight which spaces are available to users at any given time, and team members can choose from a range of booking options. For instance, you can book a space for an hour, a day, or a week.

Every user gets a comprehensive overview of all bookings and can make adjustments easily through the app. Plus, business leaders can integrate the system with their active directory and add guest users to the system whenever they like.

We would have liked to see some AI capabilities built in here, similar to the Copilot features in Microsoft Places, which suggest spaces to users based on their needs and available coworkers. On the plus side, Humly’s reservations app is very easy to use, even without AI support.

Humly Wayfinding and Floor Plans

According to Humly, office workers spend an average of 15 minutes each day just looking for the spaces they need. The company’s Wayfinding app helps to address that issue, making it easy for users to see exactly where meetings are taking place, and where they need to go.

The app automatically displays booked meeting spaces chronologically, showing you which meetings and spaces you need to attend first. Tapping on an upcoming booking will reveal information about the meeting subject and organizer, available desks, and the name of the meeting room. It also shows users exactly where the space is, with building and floor names and directions.

Plus, there’s an included QR code, so users can share their directions with friends, and instantly “check in” to spaces when they arrive.

Humly’s interactive floor plan application further enhances this wayfinding system. Business leaders can create fully three-dimensional maps that provide visitors and employees with all of the information they need about a given space. You can see occupancy and availability levels in real time, track where amenities are located, and instantly book any space with a single tap.

Visitor Management and Tracking

For companies with many regular visitors, Humly offers a convenient “Visitor” app. This app makes it easy for visitors to register their details with your company and ensures business leaders can track exactly who is in a building, which rooms they’re accessing, and more.

The straightforward application allows businesses to create custom “check-in ” workflows with terms and conditions that visitors can sign upon arrival. You can even connect the system to a badge printing solution and send SMS alerts to employees when relevant visitors arrive.

With Humly Visitor, all visitor flows are stored in a simple log, with contact details, and clear overviews of which amenities and spaces they used. Notably, though, there aren’t any included tools for collecting feedback from visitors through surveys or reviews.

Integrations and Analytics

As mentioned above, Humly is a little limited from an analytics perspective. It does give businesses a central control panel where they can track things like visitor activities, and which desks or spaces employees are booking most often. It can also offer insights into office usage statistics, and enable companies to set up real-time notifications and alerts for teams.

However, there aren’t any integrated tools for tracking employee engagement, collecting survey feedback from visitors or staff, or using AI for resource allocation suggestions. You also don’t get any in-built ticketing tools for keeping track of potential room and device issues, like you would with an alternative like Eden Workplace.

On the plus side, Humly integrates seamlessly with platforms like Microsoft Teams, Google Workspace, Office 365, and various calendar systems. It also has an Open API available for third-party integrations with things like workforce management platforms.

Humly Workspace Review: The Pricing

One of Humly’s biggest issues, from our perspective, is that the company doesn’t share any direct pricing details for its products and solutions, so it’s difficult to know exactly how much you’ll pay for the platform.

Every company interested in using the platform needs to contact an official Humly reseller and request a demo based on their specific needs. From there, Humly’s partner network will create a custom quote, generally combining hardware and software.

The good news is that if you are wondering whether Humly might be the right option for you, the company does offer access to an “ROI” calculator. This basically asks you for a few details about your workspace and calculates how much money you can potentially save by using Humly.

Humly Ease of Use and Customer Support

Overall, both Humly’s hardware and software solutions are very easy to use. The hardware is robust and reliable, and the software is designed to be incredibly intuitive, regardless of how much experience you have using workplace management tools.

It takes very little time to set Humly up for your business, and adding details about rooms, creating floor maps, and designing wayfinding systems is all very straightforward. Plus, there’s plenty of step-by-step guidance available on Humly’s help center to guide you through various steps.

For instance, you can find guides teaching you how to integrate Humly with your other workspace apps, configure your control panel, and customize displays. Plus, Humly’s cloud system makes it easy to leverage the exact bandwidth and computing power you need to manage your new software and hardware with almost no restrictions.

Unfortunately, Humly doesn’t offer a lot of direct “customer support” to end-users themselves. Instead, they rely on their network of partners to offer technical and configuration guidance. This means the level of customer support you’re going to get will depend heavily on the partner you choose.

Humly Review: The Verdict

Humly is a user-friendly, and convenient platform for managing office spaces, desks, meeting rooms, and visitors. It works seamlessly with the platforms many businesses use, like Microsoft Teams, and takes very little time or effort to set up.

However, compared to other workplace management solutions, which offer built-in AI assistants, advanced reporting and analytics tools, and even solutions for help desk and ticket management, Humly may seem a little basic.

It might not be the ideal option for larger companies searching for advanced systems to improve resource allocation and office coordination. But it could be the right choice if you’re looking for a simple system to help you manage the hybrid workplace.



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