2600Hz has launched a new marketplace for its KAZOO platform, designed to give customers the services they need, and developers a space to create and monetize innovative applications to solve modern communications needs.

The marketplace is now live. In this first phase, the site is both an information resource for all developers who want to learn about 2600Hz applications for KAZOO platform and a site to purchase and install applications for existing Private Cloud and Global Infrastructure customers.       

In the coming months the goal for 2600Hz is to make the marketplace a hub for all the innovative applications that leverage KAZOO.  They are working with several third party partners to include access to their solutions on the site by the end of this quarter. 

Speaking to UC Today, Head of 2600Hz CPaaS and Developer Experience team Emily Ransford said that a marketplace was a feature that KAZOO users have been crying out for at KAZOOcon – both this year and in previous years–adding that there currently isn’t a single resource for KAZOO users to learn about solutions on the platform.

“As our platform has grown and the community has expanded, we get more and more requests from users about integration options, vertical solutions, and diagnostic tools that work with our platform. 

“We know there are some incredibly talented developers who have been working with KAZOO a long time and have developed compelling solutions that they want to share. Our goal is to provide a resource where all things KAZOO can be showcased. It validates the platform and enables all users a chance to leverage what’s already been built and grow their business with these amazing tools and apps.” 

Helping Developers

One of the fundamental goals for 2600Hz Marketplace is to streamline the discovery, preview, purchase, and installation of applications for existing Private Cloud and Global Infrastructure customers on their personal KAZOO instance, or cluster.

With this newly developed ease of adoption in mind, 2600Hz expects the marketplace will become a place for both existing and potential KAZOO users to learn about KAZOO, and see how others are using it in order to promote growth.  

Looking toward another project they’re working on for developers, Ransford says that 2600Hz is aiming to “Provide a public sandbox or staging arena where new developers can try out KAZOO and test applications they or others develop. 

“We have partners who have integrated CRM and Teams, who have created amazing vertical solutions for hotels and food chains, are experts at analyzing call data records, and some who have created tutorials and even simple webhook routines that can save a lot of headaches and time for new users.  

“Aside from KAZOOcon, up until now learning about these solutions and finding out who can help has been hit-or-miss at best. By providing a resource where all developers can see how KAZOO is being used and what apps are available, we can leverage each other’s work.” 

Streamlining Submissions

According to Ransford, the next phase of the development for the Marketplace has already begun, with a focus particularly on streamlining the application submission process. 

“One of the things we are focusing on is streamlining the developer app submission process, so it’s an online submission and the steps and requirements are clearly outlined. 

“Currently we’re working directly with pilot apps as a way to capture best practices and work out some standard steps. Now that our infrastructure has been developed, it is fairly straightforward to add more of our own apps to the marketplace, and in the long term we intend to list all our current apps there. 

“In addition, as our team is focused on Platform solutions we have kicked off several projects to refresh some of our own flagship applications, including Accounts Manager, Pivot, and Callflows. It’s a big, big list!” 

For more information about 2600Hz Marketplace visit 2600Hz.

 

 



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