UC Today
Big UC News from Zoom Microsoft RingCentral and Alcatel-Lucent Enterprise
Zoom Rooms Intelligent Director Launched to Enhance Hybrid Working Zoom has launched…
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UC Today
Why Avayas Innovation Without Disruption Cloud Migration Model is a Success
Through all Avaya’s adversity — through the grim experience of Chapter 11 bankruptcy a…
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UC Today
UC in the Public Sector Case Study: Zoom and New Zealand Trade and Enterprise
For public sector companies, few things are more important than building an effective …
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UC Today
UC for Non-profits Case Study: Meta and WWF
Just like commercial companies, non-profit organisations need to be able to communicat…
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UC Today
Why it Pays to Place High Value on Agent User Experience
Let’s hear it for the contact centre agent! Once upon a time they were cast in the ro…
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UC Today
Moving to Cloud Voice: When is Teams Direct Routing the Answer?
The cloud is quickly becoming the ultimate resource for businesses. Promising infinite…
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UC Today
RingCentral Launches Cloud Telephony Service in India
RingCentral will begin offering a cloud telephony service in India. RingCentral says…
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UC Today
Avaya CEO on Converging CX and UC for the Full Customer Lifecycle
Avaya ENGAGE was an opportunity for celebration, reflection and anticipation. Avaya c…
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UC Today
Smarsh Highlights Eliminating Bias in AI
As utilisation of artificial intelligence (AI) increases among enterprises, benefits a…
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UC Today
Delivering Great CX with a Simplified CCaaS Strategy
Watch on YouTube UC Today’s David Dungay hosts Anand Viswanathan, AVP & Global H…
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UC Today
Alcatel-Lucent Enterprise Launches Rainbow Telephony for Teams Connector
Alcatel-Lucent Enterprise has launched its Rainbow Telephony for Microsoft Teams con…
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UC Today
Dstny Certified as Teams Operator Connect Service
Dstny has received its Operator Connect certification for Microsoft Teams. Dstny is…
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UC Today
Video Collaboration: How Immersive Experience Can Deliver Rich Customer Engagement
High rollers demand high quality. Whether shopping for cars, jewellery, clothing, or …
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UC Today
Case Study: How Smart SIP Technology is at the Heart of a Lifesaving Global Growth Story
When you are in the business of caring, communication really counts. Indeed, there ar…
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UC Today
Big UC News from Avaya Zoom Microsoft and Tango Networks
Avaya CEO Alan Masarek — ‘Avaya is Back’ In an exclusive interview with UC Today at …
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UC Today
Zoom Scheduler Launches to Enhance Meeting Planning
Zoom has launched a new calendar alignment solution, Zoom Scheduler, to reduce fricti…
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UC Today
Why Pursuing the North Star of CX is the Right Strategy for Avaya
It was an impressive Avaya ENGAGE from CEO Alan Masarek and his company, a confident …
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UC Today
Teams to Simplify Planning International Meetings
Teams will soon suggest start times for users scheduling meetings across different tim…
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